Audio Out External Speakers not working

Discussion in 'Mac mini' started by Patth9, Dec 18, 2016.

  1. Patth9 macrumors regular


    Jun 28, 2007
    I thought my Logitech speakers were not working, but this is not my problem.

    I get a very low audio coming from the Mac Mini via internet without added speakers, and the Audio Out will not come through my speaker. I've made sure the speakers (2 types) work on an old G4 mac.

    When I plug in either of the external speakers, the only sound I get is (VERY LOW). I can get a tiny bit of sound from the 2nd speaker the one that doesn't have the on and off switches.

    Everything comes back to a audio out problem.

    I've read and follow many ideas on the web, i.e., system presences = sound, even went into the Utility>Audio Mini setup, nothing there.

    Below are three photos to show what I get from the Audio Devices (utility).

    If I have to replace the audio board, here is a link I found. Advise please

    Thanks for any help you can offer.

    #2.jpg #3.jpg #3.jpg

    Attached Files:

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  2. Patth9 thread starter macrumors regular


    Jun 28, 2007
    Lots of viewers (thank you) but no answers. Perhaps it's because my question is not common or I didn't do a good job explaining. I'll try to be more clear.

    I have a Mac Mini 2012 Late, using Mountain Lion.

    The 'Audio Out' gives sound when there ISN'T an external speaker plugged into it, though the volume is low.

    I have 2 different sets of external speakers, both are cheap, both work just fine on my old G4 Tower Mac.

    As my speakers are cheap, all the wires from both speakers are connected permanently, thus not allowing me to plug in only one of the two speakers.

    I can hear music etc., from Mac Mini's 'Audio Out' when connected to the speakers, however, only through the speaker that does NOT have the control knobs. I plugged in my headphones, on the external speaker that has the control knobs; it too is scratchy in one ear, but not in the other ear.

    I found this on line from a person with my same problem. "I finally got around to taking my iMac to the apple store.
    They replaced the audio out/in and it works"

    Question: Where does one find an audio out/in board? I've been looking, but must not have a correct name.

    There is NO RED LIGHT coming out of the Audio Out.

    I hope this is better written.

  3. jpietrzak8 macrumors 65816


    Feb 16, 2010
    Dayton, Ohio
    Yeah, I was kinda nervous to respond, because I didn't really understand what was going on. :)

    The first question I was going to ask was whether the external speakers were amplified (i.e., they draw power from their own power cord, rather than drawing power directly through the speaker wire). Most modern computers don't push a lot of power through the speaker port.

    I see that you have headphones; could you try plugging the headphones directly into the computer, rather than into the speaker system? If you can get good audio through that, then the problem may be that the speakers just aren't designed well for use with the Mini.

    On audio boards: Replacing faulty audio hardware on older Minis was relatively easy, as the audio hardware was housed on a separate daughterboard that could be replaced. I'm not at all sure how easy it would be on a 2012 model, though; Apple has been making life harder for people who want to do fixes of their own. (So yeah, if the problem is a bad board, it might be easier to just take it to an Apple shop.)

    I've had the audio go out on two different Minis myself; but rather than mess around trying to fix the internal guts of the machine, I've just gone ahead and started using USB sound adapters when that happens. Something like this:

    They're cheap, and work fine for most standard audio needs. And I can easily use them on other machines if I ever need to do so...
  4. Patth9 thread starter macrumors regular


    Jun 28, 2007
  5. Patth9 thread starter macrumors regular


    Jun 28, 2007
    It's been so long since I first posted my problem, mostly my fault, but I did get the USB sound adapter ordered. Now I have 2 of them under the name of TROND (only ordered 1).

    I plugged in the USB end using the body of the mini not an extension. Nothing happens. I can hear the music playing when there is no plug used from the external speakers. The speaker it's self works fine when plugged into my old G4 Tower. As far as the USB sound adapter goes, perhaps I just don't know how to make it work.

    Many people have problems, but they can't get any sound from thier Mac Mini. I noticed that the Sound Preference has an option I don't remember, "Multi-Output Device. I've played around with Audio Devices from Utilities, but really don't have a clue what I am doing.

    So, I'm still in my same quandary.

    Still Here,
  6. jpietrzak8 macrumors 65816


    Feb 16, 2010
    Dayton, Ohio
    I've got one of the Sabrent ones. It's plugged into a USB hub, not directly into the Mini, and I've had no problems with that. In order to use it, though, I did have to select it in the "Output" pane of the "Sound" preferences panel. (The name it goes under is "C_Media USB Headphone Set", and its type is "USB". Hopefully, the Trond will at least have the same type.)

    The Mini remembers which audio device I prefer, so I've only had to set it once. ;)
  7. HDFan macrumors 6502a

    Jun 30, 2007
    Maybe I missed it, but I didn't see your sound preferences volume setting:

    Screen Shot 2017-01-21 at 17.58.40.png
    Also what program is producing the sound that you want to hear? What is it's volume settings?

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