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heathpitts

macrumors member
Original poster
Jun 19, 2003
89
0
Has anyone else had issues with making or receiving a call using handoff/continuity and the audio going out the wrong output? I've had this issue since the upgrade to El Capitan. It worked flawlessly for months with Yosemite.Setup is as follows: iPhone 6s, MacBook Pro retina 2014 model, Dell P2715q monitor with external speakers attached to that. When my iPhone rings, FaceTime on the Mac will start ringing as well through the external speakers. However, when I answer, the sound comes thru the internal speakers. When I check the audio output it is still set to the display port output. I have to select internal speakers and then select the display port to get the sound to go to the externals. A call to Apple was no luck either. They had me reset the PRAM and the SMC. They also said this was the first time they're hearing of the issue.

Anyone else with this problem or know of anything I can try to fix it?
 

lankox

macrumors 6502
Jul 5, 2007
341
68
Has anyone else had issues with making or receiving a call using handoff/continuity and the audio going out the wrong output? I've had this issue since the upgrade to El Capitan. It worked flawlessly for months with Yosemite.Setup is as follows: iPhone 6s, MacBook Pro retina 2014 model, Dell P2715q monitor with external speakers attached to that. When my iPhone rings, FaceTime on the Mac will start ringing as well through the external speakers. However, when I answer, the sound comes thru the internal speakers. When I check the audio output it is still set to the display port output. I have to select internal speakers and then select the display port to get the sound to go to the externals. A call to Apple was no luck either. They had me reset the PRAM and the SMC. They also said this was the first time they're hearing of the issue.

Anyone else with this problem or know of anything I can try to fix it?

Same problem
 

heathpitts

macrumors member
Original poster
Jun 19, 2003
89
0
Well, I might have found something that has helped. Instead of changing the output with an option + click on the speaker icon, I changed it in the FaceTime app under "Video". After changing it there, it has stayed on the external speakers all day. I'll post again if this changes.
 

heathpitts

macrumors member
Original poster
Jun 19, 2003
89
0
As an update, this doesn't completely fix the issue. It keeps it on the external output as long as I keep the screen awake. However, when I let the external monitor sleep, it goes back to the internal for sound.
 
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