authorisation problemi

Discussion in 'iPod' started by AeroBar, Feb 27, 2009.

  1. AeroBar macrumors 6502a

    Jan 21, 2009

    i have successfully authorised itunes on a 4th computer but every video i try i get a message that says the laptop is not authorised to play the video. when i enter my password again i am told that the machine is already authorised but it still won't play. it just keeps happening again every time i try to play. 4th machine is windows based [yuck].

    any help

  2. Jeonat macrumors regular

    Jul 25, 2006
    United Kingdom
    I am having a similar problem with one particular song, also on Windows. Everything else plays fine though.

    Only slightly annoying, but it's a really great song! lol. I might e-mail customer service.
  3. AeroBar thread starter macrumors 6502a

    Jan 21, 2009
    i'll be trying on a different laptop later

    i'll let you know
  4. rdowns macrumors Penryn


    Jul 11, 2003
    De-authorize all your computers and reauthorize them. Should do the trick.

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