Authorization problem: All computers deauthorized but still can't add new one

Discussion in 'MacBook Pro' started by Boris8545, Mar 14, 2011.

  1. Boris8545 macrumors newbie

    Joined:
    Mar 14, 2011
    #1
    I just bought a new macbook pro and reached my max of 5 computers in my itunes account. I went ahead and deauthorized all computers in my itunes account to start fresh but I'm still unable to sync my iphone. The first message I get when I try is "This computer is no longer authorized to play purchased items that are on the Iphone...Would you like to authorize this computer for items purchased from itunes store?" When I click "authorize" and then sign into my itunes account, I get a new warning saying, "You cannot authorize more than 5 computers..." Any suggestions?
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    Call Apple. They will reset it for you. For me, it took 10 minutes total.
     
  3. eaf7s macrumors regular

    Joined:
    Nov 1, 2009
    #3
    I had the same problem; I gave up & waited a couple of hours and when I came back it worked :)
     
  4. Mik3F macrumors 6502

    Joined:
    Feb 3, 2011
    #4
    If you have used up all 5 authorizations then there should be an option within your account (itunes) to Deautorize All. This will allow you to reauthorize your Mac.

    You can only do this once in a 12 month period though
     
  5. OneMike macrumors 601

    OneMike

    Joined:
    Oct 19, 2005
    #5
    The same thing happened to me last week when I got my MBP. However, I just logged out of itunes. Gave it about 5 minutes, logged in again and it worked.
     

Share This Page