Authorization problem: All computers deauthorized but still can't add new one

Discussion in 'MacBook Pro' started by Boris8545, Mar 14, 2011.

  1. Boris8545 macrumors newbie

    Mar 14, 2011
    I just bought a new macbook pro and reached my max of 5 computers in my itunes account. I went ahead and deauthorized all computers in my itunes account to start fresh but I'm still unable to sync my iphone. The first message I get when I try is "This computer is no longer authorized to play purchased items that are on the Iphone...Would you like to authorize this computer for items purchased from itunes store?" When I click "authorize" and then sign into my itunes account, I get a new warning saying, "You cannot authorize more than 5 computers..." Any suggestions?
  2. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    Call Apple. They will reset it for you. For me, it took 10 minutes total.
  3. eaf7s macrumors regular

    Nov 1, 2009
    I had the same problem; I gave up & waited a couple of hours and when I came back it worked :)
  4. Mik3F macrumors 6502

    Feb 3, 2011
    If you have used up all 5 authorizations then there should be an option within your account (itunes) to Deautorize All. This will allow you to reauthorize your Mac.

    You can only do this once in a 12 month period though
  5. OneMike macrumors 603


    Oct 19, 2005
    The same thing happened to me last week when I got my MBP. However, I just logged out of itunes. Gave it about 5 minutes, logged in again and it worked.

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