Authorized user with reservation

Discussion in 'iPhone' started by mrl0902, Jun 21, 2010.

  1. mrl0902 macrumors newbie

    Jun 16, 2010
    According to posts that have been made on these forums, an AT&T authorized user will be able to pick up a reserved iphone 4 at the Apple store for the discounted price (with a new 2 year contract).

    However, on AT&T's website it states that:

    "A primary account holder can allow another person to visit a retail location and make certain changes to their account by designating that person as a Retail Authorized User. This measure protects the privacy and security of the primary account holder while allowing account flexibility for a family or group.

    Retail Authorized Users and Apple Stores - If visiting an Apple store, the primary account holder must be present."

    It seems as through AT&T's policy allows authorized user's to make take out new contracts at an AT&T store, but not at an apple store.

    Does anyone know if authorized users will be able to purchase a reserved iphone 4 with a new contract at the apple store?
  2. sjn419 macrumors regular

    Jun 4, 2010
    I asked when I was at an apple store and I was told they could either call AT&T or have you log onto ur mywireless account to prove you were authorized. I'm in that position and I'm not worried at all but maybe they would give a younger person a hard time....
  3. kolture macrumors newbie

    Jun 7, 2010
    san juan capistrano,ca
    i went to the apple store last week and they told me that as long as im updating a line it ok, but if u want to add a new line then the primary account holder has to be there.
  4. jmar910 macrumors member

    Jun 15, 2010
    After numerous forums posts, numerous talks with local apple store employees and talks with at&t customer service reps, I can safely say this is exactly what they all said.

    Also, the other dude is right too, If worse comes to worst just log into your online account and prove it to them, or just have em call at&t.
  5. SexyBeast macrumors regular

    Jun 9, 2010
    I was at the Apple Store today and asked them this same question. I was told that it would be no problem for an authorized user to pick up the phone. You just need the account holder's SSN and your ID.
  6. ahintz macrumors member


    Mar 25, 2007
    Just to add to the chorus, but I asked my local Apple Store this question and got a similar answer - you'll need the account holder's SSN and billing zip code, but it won't be a problem to pickup if your an authorized user.

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