iPhone 8/Plus Auto Lock not working on iPhone 8

[c_hart]

My husband's iPhone 8 is set to auto lock after 1 minute but the screen won't turn off. Don't know what other setting might be keeping this from working. Any suggestions?

Christine

 

[Ladybug]

Someone posted this on Apple forums..might work for you too

1. Turn off passcode at Settings > Touch ID & Passcode > Turn Passcode Off.

2. Restart your device.

3. Turn on passcode at Settings > Touch ID & Passcode > Turn Passcode On. (Do not delete your saved finger prints.)



This worked for me. Auto Lock works once more.

 

[c_hart]

Thanks, I'll let him know.

 

[jettie1767]

My husband's iPhone 8 is set to auto lock after 1 minute but the screen won't turn off. Don't know what other setting might be keeping this from working. Any suggestions?

Christine

Had a similar problem last week. I just restarted the phone.

 

[c_hart]

He ended up changing the auto lock time from 1 minute to 3 minutes before I had a chance to give him these suggestions. That worked for him.

Christine

 

[Thor_1]

My husband's iPhone 8 is set to auto lock after 1 minute but the screen won't turn off. Don't know what other setting might be keeping this from working. Any suggestions?

Christine

I know you said it was fixed, but I had an app one time preventing auto lock.

 

[Paulbus]

Hi

I was having the exact same problem, so I Googled it and came upon this thread. I followed your advice and within 5 minutes the problem was solved. I just wanted to say thank you for taking the time to post your advice, it saved me a long trip to my nearest Apple store!

Best wishes,

Paul.

 

[smokymoon]

Someone posted this on Apple forums..might work for you too

1. Turn off passcode at Settings > Touch ID & Passcode > Turn Passcode Off.

2. Restart your device.

3. Turn on passcode at Settings > Touch ID & Passcode > Turn Passcode On. (Do not delete your saved finger prints.)



This worked for me. Auto Lock works once more.

[doublepost=1510558202][/doublepost]I had this problem with a new IPhone 8 and followed the instructions above for passcodes and restarts, It came right, and auto locked fine. Now, around an hour later I find the phone appears dead, I am unable to open the phone, Black screen, no response to anything. Not the best fix

 

[Ladybug]

[doublepost=1510558202][/doublepost]I had this problem with a new IPhone 8 and followed the instructions above for passcodes and restarts, It came right, and auto locked fine. Now, around an hour later I find the phone appears dead, I am unable to open the phone, Black screen, no response to anything. Not the best fix

It sounds like your iPhone has other issues. This is just the fix I found posted on Apple Forums for an auto lock problem. Time to call Apple. I'm sorry it didn't help.

 

[smokymoon]

It sounds like your iPhone has other issues. This is just the fix I found posted on Apple Forums for an auto lock problem. Time to call Apple. I'm sorry it didn't help.

Yes thanks Lady bug, I agree - Off to the Apple shop for me, and its 1.5 hours away - aarrrgh !

 

[Ess13magic]

Someone posted this on Apple forums..might work for you too

1. Turn off passcode at Settings > Touch ID & Passcode > Turn Passcode Off.

2. Restart your device.

3. Turn on passcode at Settings > Touch ID & Passcode > Turn Passcode On. (Do not delete your saved finger prints.)



This worked for me. Auto Lock works once more.

[doublepost=1514734587][/doublepost]Perfect. This worked!!

 

[apeterson]

Someone posted this on Apple forums..might work for you too

1. Turn off passcode at Settings > Touch ID & Passcode > Turn Passcode Off.

2. Restart your device.

3. Turn on passcode at Settings > Touch ID & Passcode > Turn Passcode On. (Do not delete your saved finger prints.)



This worked for me. Auto Lock works once more.

[doublepost=1518844091][/doublepost]Did not work for me.