Automated touch tone systems and iPhone?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by EricM, Feb 26, 2010.

  1. EricM macrumors newbie

    Sep 30, 2007
    Does anybody else have problems with automated phone systems not recognizing touch tone inputs from the iPhone properly? Single digits (like "Press 1 for English") seem to work okay, but if I have to enter a long stream of digits (like a CC number) things always get transposed or something.

    It's not me pushing the wrong buttons, because I can see the numbers I've input on the display. And it's not just a few random companies with screwed up automated systems either. I've noticed this at least a dozen times now, and it's driving me crazy.
  2. xUKHCx Administrator emeritus


    Jan 15, 2006
    The Kop
    I've only ever had to use a long sequence to one place, ING, and it works fine with them.
  3. qnc macrumors member

    Jan 8, 2009
    I had a problem with CC company the other day. Realized I was just pressing to quick.
    when I entered the numbers in slowly no more issue. 3 different CC companies.

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