Automated touch tone systems and iPhone?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by EricM, Feb 26, 2010.

  1. EricM macrumors newbie

    Joined:
    Sep 30, 2007
    #1
    Does anybody else have problems with automated phone systems not recognizing touch tone inputs from the iPhone properly? Single digits (like "Press 1 for English") seem to work okay, but if I have to enter a long stream of digits (like a CC number) things always get transposed or something.

    It's not me pushing the wrong buttons, because I can see the numbers I've input on the display. And it's not just a few random companies with screwed up automated systems either. I've noticed this at least a dozen times now, and it's driving me crazy.
     
  2. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #2
    I've only ever had to use a long sequence to one place, ING, and it works fine with them.
     
  3. qnc macrumors member

    Joined:
    Jan 8, 2009
    #3
    I had a problem with CC company the other day. Realized I was just pressing to quick.
    when I entered the numbers in slowly no more issue. 3 different CC companies.
     

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