Automatic time machine backup problems in 10.6

Discussion in 'macOS' started by MD5Hash, Jul 27, 2011.

  1. MD5Hash macrumors member

    MD5Hash

    Joined:
    Sep 30, 2008
    Location:
    عمّان, ا&#1604
    #1
    I have a user in my department who has been complaining of problems using his Mac Pro with a Western Digital MyBook via USB or Firewire, for the time machine automatic backup system.

    He says it works fine if he plugs in the hard drive and runs a manual backup. But then, he'll return a few hours later, and then the hard drive will no longer be visible on his desktop and all subsequent automatic backups will have failed.

    I assume this has to do with the external hard drive powering itself down. Seems stupid that there's no 'keep-alive' signal being sent to it to prevent that.

    Is there any way to fix this problem for him? Or, barring that, is there a particular model of hard drive that MacRumors members are recommending for Time Machine usage - one that won't disconnect whenever it feels like it?

    Thanks!
     
  2. JRoDDz macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NJ
    #2
    sounds like you have a defective external drive. It should not do that.
     
  3. MD5Hash thread starter macrumors member

    MD5Hash

    Joined:
    Sep 30, 2008
    Location:
    عمّان, ا&#1604
    #3
    I've read a lot of websites about users complaining about their external hard drives spinning down and causing time machine issues. I figure it's the same thing here. We don't really deal with a lot of macs in our department so I was hoping for some advice from mac-savvy folks about the best hard drives to use with Time machine.

    The user is already okay with needing to replace the drive. I just want to make sure he gets one that is the most 'friendly' to his needs.
     

Share This Page