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swoop007

macrumors newbie
Original poster
Sep 13, 2008
7
0
I have had an iPhone since the first gen came out. I now have a 3G and I have never once been able to upgrade my software without an unknown error and then my phone is stuck in restore mode. Last night I finally disabled my AVG anti-virus (free version) before running the 2.1 update. The update went through perfectly on the first try.

I do not know if other anti-virus software has the same effect. I also disabled windows deffender just incase as well.

Hope this helps.
 
I have had an iPhone since the first gen came out. I now have a 3G and I have never once been able to upgrade my software without an unknown error and then my phone is stuck in restore mode. Last night I finally disabled my AVG anti-virus (free version) before running the 2.1 update. The update went through perfectly on the first try.

I do not know if other anti-virus software has the same effect. I also disabled windows deffender just incase as well.

Hope this helps.

its AVG.
the exact same thing happened to me
kept getting error "9"

so i disabled AVG...
and voila, successful restore
:D

why though?
 
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