AVG + iPhone update = unknown error

Discussion in 'iPhone Tips, Help and Troubleshooting' started by swoop007, Sep 13, 2008.

  1. swoop007 macrumors newbie

    Sep 13, 2008
    I have had an iPhone since the first gen came out. I now have a 3G and I have never once been able to upgrade my software without an unknown error and then my phone is stuck in restore mode. Last night I finally disabled my AVG anti-virus (free version) before running the 2.1 update. The update went through perfectly on the first try.

    I do not know if other anti-virus software has the same effect. I also disabled windows deffender just incase as well.

    Hope this helps.
  2. adamerr macrumors 6502a


    Jun 7, 2008
    its AVG.
    the exact same thing happened to me
    kept getting error "9"

    so i disabled AVG...
    and voila, successful restore

    why though?

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