AVG + iPhone update = unknown error

Discussion in 'iPhone Tips, Help and Troubleshooting' started by swoop007, Sep 13, 2008.

  1. swoop007 macrumors newbie

    Joined:
    Sep 13, 2008
    #1
    I have had an iPhone since the first gen came out. I now have a 3G and I have never once been able to upgrade my software without an unknown error and then my phone is stuck in restore mode. Last night I finally disabled my AVG anti-virus (free version) before running the 2.1 update. The update went through perfectly on the first try.

    I do not know if other anti-virus software has the same effect. I also disabled windows deffender just incase as well.

    Hope this helps.
     
  2. adamerr macrumors 6502a

    adamerr

    Joined:
    Jun 7, 2008
    #2
    its AVG.
    the exact same thing happened to me
    kept getting error "9"

    so i disabled AVG...
    and voila, successful restore
    :D

    why though?
     

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