Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Applenoob34

macrumors 6502
Original poster
Feb 18, 2014
345
122
Ive tried uninstalling and reinstalling this app a few times and all I can get is the loading screen. Anyone successfully running this app on the AW3 or OS4?
 

Achilles75

macrumors regular
Feb 25, 2011
118
60
Same problem. Hangs on the loading screen. I can't get Huemote to work (consistently) either.
 

sean000

macrumors 68000
Jul 16, 2015
1,628
2,346
Bellingham, WA
LTE.? If so, try disabling LTE so the watch is forced to communicate over BT and WiFi. Just a hunch, but might not be a good one.

Even on my AW Sport Series 0, Hue apps are really spotty. They communicate with the Hue base about half the time. iPhone is more consistent, but the only totally reliable control is my Hue switch.
 

Cogsworth

macrumors 6502
Feb 7, 2015
380
271
Same problem, Hue is not working on my Series 3. I have the SS, but LTE is not activated. My guess is that the app has not been updated for WatchOS 4.
 

sean000

macrumors 68000
Jul 16, 2015
1,628
2,346
Bellingham, WA
Same problem, Hue is not working on my Series 3. I have the SS, but LTE is not activated. My guess is that the app has not been updated for WatchOS 4.

It’s working on my series 0 with OS 4. It’s version 2.14.1 of the Hue app, but it’s from August so it’s definitely in need of an update for iOS 11 and watchOS 4. I think it worked better on iOS 10 and watchOS 3. On the new OS versions it seems to take longer to connect to the bridge and fails to connect sometimes.

Is your bridge up to date? Go into settings on the iOS app and check for software updates. If so, try restarting your bridge.

Sean
 

Achilles75

macrumors regular
Feb 25, 2011
118
60
It’s working on my series 0 with OS 4. It’s version 2.14.1 of the Hue app, but it’s from August so it’s definitely in need of an update for iOS 11 and watchOS 4. I think it worked better on iOS 10 and watchOS 3. On the new OS versions it seems to take longer to connect to the bridge and fails to connect sometimes.

Is your bridge up to date? Go into settings on the iOS app and check for software updates. If so, try restarting your bridge.

Sean

Bridge is up to date and I've got the same version of Hue running as you do. Bridge and network have both been refreshed as part of troubleshooting. Still no dice.
 

sean000

macrumors 68000
Jul 16, 2015
1,628
2,346
Bellingham, WA
Bridge is up to date and I've got the same version of Hue running as you do. Bridge and network have both been refreshed as part of troubleshooting. Still no dice.

Mine is still working on OS4, but I have seen reliability issues that did not seem as bad on previous versions of iOS and WatchOS. Sometimes it will spin its wheels trying to connect before it finally connects. Other times it gives me an error, so I restart the app and it works.

I agree that it works more reliably with Homekit or with the iOS app. I guess most of the time if I'm using the watch it's to tell Siri to turn off and on lights, or brighten/dim a light. That seems to work for me about as frequently as it did with previous versions. I don't know if it's a Homekit failure, a Siri failure, or a Hue failure... but that works for me about 75% of the time. other times Siri can't get a response.

Sean
 

Applenoob34

macrumors 6502
Original poster
Feb 18, 2014
345
122
I typically use Alexa to toggle my lights. But sometimes I’m not near her to give the command. That’s when I used to use the Watch app. Guess I’ll just have to settle with using the phone app.

I’ve tried HomeKit and didn’t care for the UI at all. It’s really the only piece of Apple software I’ve disliked thus far. For me, Alexa is easier and more natural to use.
 

coolbreeze2

macrumors 68000
Sep 24, 2009
1,790
1,478
LTE.? If so, try disabling LTE so the watch is forced to communicate over BT and WiFi. Just a hunch, but might not be a good one.

Even on my AW Sport Series 0, Hue apps are really spotty. They communicate with the Hue base about half the time. iPhone is more consistent, but the only totally reliable control is my Hue switch.

I just posted this in another thread:

My Philips Hue app on my AW3 LTE is working fine. However, I am running watchOS 4.1 beta and had not tried the app before loading the beta. I did have to update my app via my iPhone and create a widget for all to work.
 

Achilles75

macrumors regular
Feb 25, 2011
118
60
I just posted this in another thread:

My Philips Hue app on my AW3 LTE is working fine. However, I am running watchOS 4.1 beta and had not tried the app before loading the beta. I did have to update my app via my iPhone and create a widget for all to work.

The Phillips Hue app was updated yesterday to v2.16.0. After updating the Hue app on my iPhone (and the Hue Bridge), as well as updating my AW3 to 4.0.1 earlier today, the Hue app is working.
 

Applenoob34

macrumors 6502
Original poster
Feb 18, 2014
345
122
The Phillips Hue app was updated yesterday to v2.16.0. After updating the Hue app on my iPhone (and the Hue Bridge), as well as updating my AW3 to 4.0.1 earlier today, the Hue app is working.


Yup. Just updated and it seems everything is working like it should again.
 
  • Like
Reactions: sean000
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.