Hey Guys. Just wanted to share my experience with Apple Care. Apple products are amazing but I am sticking with Apple just because its customer service exceeds my expectation all the time. I had an iphone 3g white which was 13 months old. I had apple care on it which I bought off from ebay for arnd $40. My iphone started developing cracks which is typical of a white iphone. I stopped by an Apple store and got my iphone swapped within 10 mins. Once I got back home, I realised the Wifi wasn't working. Did restore a couple of times but no go. Called Applecare and the sent me a replacement the next day. Unfortunately, this one had a defective vibrator. At this point I was losing faith in apple refurb quality. Anyways, I called apple care and politely asked the rep if he was in my place what would he do. He transfered me to a senior admin rep and they offered me a BRAND NEW 3gs. On top of that, he suggested me to take a refund for my applecare since the new phone came with one year warranty. Getting a new phone was awesome and that too a 3GS. After a few days, I called to check the status of my Applecare refund. They asked me to send a proof of purchase which I didnt have (since I got it from Ebay). Surprisingly the rep told me I bought the applecare from Walmart. I am not sure if walmart even sells applecare. They offered me a mere $25 refund since i couldnt give them a proof. I was happy too since I got a new phone. Today, I got a check of $73 from apple as a refund for my applecare. Its amazing how it apple takes care of its customers. Did anyone one of you had such an experience? I am sure a lot.