I have never bought a laptop from either Adorama or B&H before. If the rMBP arrives with a dead pixel, will either companies allow a free exchange? Or there have to be a minimum number of dead pixels in order to quality for an exchange?
I have never bought a laptop from either Adorama or B&H before. If the rMBP arrives with a dead pixel, will either companies allow a free exchange? Or there have to be a minimum number of dead pixels in order to quality for an exchange?
If you get a DOA Mac, trot down to the Apple store with your receipt and get a replacement unit. Why go back to an online retailer when the warranty is from Apple?
If you read the Adorama FAQ section you will see that they do not accept returns of laptops etc.I have never bought a laptop from either Adorama or B&H before. If the rMBP arrives with a dead pixel, will either companies allow a free exchange? Or there have to be a minimum number of dead pixels in order to quality for an exchange?
I've never had to return, but I've had some pretty *****ty recent experiences with adorama customer service. Expect to deal with applecare if there is an issue.
Don't I have to buy Applecare?
Don't I have to buy Applecare?
If you're worried about dead pixels, I'd recommend buying it directly from Apple. They have a no-hassle, no-questions asked 14-day return policy.Thanks for the responses guys. I do have to say that I'm more concerned about dead pixels than having a DOA unit.