Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

BrettFarve04

macrumors regular
Original poster
Sep 14, 2007
158
0
Milwaukee, WI
Hey all,
I wanted to back up all my music and now when i go into itunes all my music comes up with this

Can anyone help me?!

I followed theses directions http://support.apple.com/kb/HT1449

P.S. all my songs have the exclamation point
Picture1-6.png
 
As in, you backed them up onto an external drive? Did you leave copies of the files in their original location, or move them?

The exclamation marks are letting you know that iTunes cannot find the original file at the location you specified in iTunes- Preferences...- Advanced in the iTunes music folder location box. You could change the location to where ever you moved the files to.
 
As in, you backed them up onto an external drive? Did you leave copies of the files in their original location, or move them?

The exclamation marks are letting you know that iTunes cannot find the original file at the location you specified in iTunes- Preferences...- Advanced in the iTunes music folder location box. You could change the location to where ever you moved the files to.

my music is still on my macbookpro harddrive

i just followed those directions on the apple website and now I'm having problems.

Does this picture help at all?
Picture1-7.png
 
check to see if the music files that have an exclamation mark right next to it have been deleted from the folder location. when playing the selected music files, itunes is trying to find that file in that folder location.
 
UPDATE:

When i have the external harddrive plugged in...and i try to play music though itunes it works fine. It's just when I don't have the external plugged in is when it gets all screwed up
 
When you plug your external in, right click on a song that has a ! when it's not plugged in and choose 'Show in Finder'. Does the Finder window open to the external drive? Does the song file exist on the internal?
 
When you plug your external in, right click on a song that has a ! when it's not plugged in and choose 'Show in Finder'. Does the Finder window open to the external drive? Does the song file exist on the internal?

i just tried that and nothing happened?!?! I'm worried that i lost all my music :(
 
Do you know if you've happen to delete the songs from the itunes music folder? Ex. In the advanced settings in itunes, if you've checked 'copy files into itunes music folder when adding to library', itunes is going to check into that location. But if you've set it to go to a different location, itunes is going to look into that location or directory.
 
Do you know if you've happen to delete the songs from the itunes music folder? Ex. In the advanced settings in itunes, if you've checked 'copy files into itunes music folder when adding to library', itunes is going to check into that location. But if you've set it to go to a different location, itunes is going to look into that location or directory.


I changed the location settings in iTunes. I put it back to my regular macbookpro harddrive....and still when i click on any song it just says the following.

" The song " INSERT SONG NAME HERE") could no be used because the original file could not be found would you like to locate it.

Im soo confused
 
Go to Itunes>Preferences>Advanced. Did you make sure that you uncheck 'copy files to itunes music folder when adding into library'? Or do this as a test, remove the music files from itunes, if it tells you to keep files or remove, keep files but from there go to File>Add to Library and add the location of the music files/folders that you have modified to see if plays any music.
 
I changed the location settings in iTunes. I put it back to my regular macbookpro harddrive....and still when i click on any song it just says the following.

" The song " INSERT SONG NAME HERE") could no be used because the original file could not be found would you like to locate it.

Im soo confused

Simplest thing to do since you know the music is still there is select "yes" at the warning and then go to your iTunes folder and select that song. Another way would be to remove everything from iTunes (do not delete from folder) and then just drop the music folder into iTunes to re-import them.
 
Simplest thing to do since you know the music is still there is select "yes" at the warning and then go to your iTunes folder and select that song. Another way would be to remove everything from iTunes (do not delete from folder) and then just drop the music folder into iTunes to re-import them.

Will i lose all my playlists and stuff???


When i plug in the exeternal and try to play songs it works fine.......does anyone have anymore advice??
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.