backlight turns of from time to time, need help

Discussion in 'MacBook' started by fendeanson, Jun 9, 2010.

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  1. fendeanson, Jun 9, 2010

    fendeanson macrumors newbie

    Joined:
    Jun 9, 2010
    #1
    There's a macbook I'm considering purchasing on ebay right now. The seller says:

    Also, the backlight on the monitor occasionally shuts off. I don't know why but if you close the machine, then open it up, it usually comes back on. This is a known issue with some MacBooks.

    I know that sometime Apple will fix known problems for free (like the palm-rest chipping problem). Does Apple fix this for free?
     
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  2. klaze, Jun 10, 2010

    klaze macrumors member

    Joined:
    Apr 14, 2010
    #2
    It sounds like the normal backlight option where when you don't touch it for a while, the backlight goes off, then like few minutes later, the computer goes to sleep. There's an option where you can keep the backlight on even if your not really using it. I'm not sure if this is it though.
     
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  3. eman, Jun 10, 2010

    eman macrumors 6502a

    Joined:
    Nov 5, 2007
    Location:
    In the great white north
    #3
    Most likely no. Could be a software or hardware problem.
    For software problem: Reload and update the OS.
    For hardware problem: I would first replace the battery connector (I assuming this is a white/black macbook).
     
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