Backlit Keyboard Disabled...?

[joejoejoe]

Just got a 13 inch with touch bar and I can't get the backlight on my keyboard to work

Every time I hit the backlight button on the touch bar I get a popup that shows it's disabled (see attached)

Any idea what is going on?

 

[Brookzy]

When the ambient light is too bright (i.e. the keyboard can be easily seen without any backlighting), keyboard backlighting is disabled. Turning off "automatically adjust keyboard brightness" in System Preferences may stop this behaviour though I wouldn't advise it as it will likely negatively impact battery life.

 

[joejoejoe]

that'll explain it. thanks!