Backup : Could not start session with iphone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ISO:HELP, Sep 2, 2013.

  1. ISO:HELP macrumors regular

    ISO:HELP

    Joined:
    Oct 23, 2006
    #1
    running 6.1.3 on an older iphone than I had before..

    I want to back up my contacts from last OCT.

    Every time I have tried it gives me "could not start session with iphone" with the apple error.

    Does anyone here Have any suggestions on a proper thread or idea for me.

    I am using my admin user to go about this task...

    Searched here for a while still looking for the thread to help me..

    Thanks
    ED :)
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    This sounds simple but did you reboot the phone and your computer then try again? The only time I've seen that error I did all that and it was fine.
     
  3. ISO:HELP thread starter macrumors regular

    ISO:HELP

    Joined:
    Oct 23, 2006
    #3
    thanks for the response!

    Ill shut off my computer and Iphone together..leave iphone plugged into the computer via usb and see what happens when I turn on the macbook pro..That is what you are suggesting correct?
     
  4. ISO:HELP thread starter macrumors regular

    ISO:HELP

    Joined:
    Oct 23, 2006
    #4
    Didn't work..

    This is what I still get..[​IMG]

    I turned both macbookpro off and iphone 4 off, started MBP up and still got the same error..

    and for the record the phone is not jailbroken
     

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