Backup session failed

Discussion in 'iPod touch' started by Nermal, Nov 27, 2009.

  1. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #1
    Hi,

    Does anyone know what this message means?

    Everything I've found online so far either applies to jailbroken iPods (mine's not), or Windows (I'm using OS X 10.6.2). I've restored the iPod and reinstalled iTunes and still get the error. Does anyone know what causes it, or how to get some actual useful details out of the error message?

    Thanks :)

    Edit: Forgot to mention that it happens intermittently; maybe once every 2 or 3 synchs.
     
  2. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #2
    I had a bit of a headache with this message over my time for me the issue seemed to be a problem with my mail accounts. I had to remove my mail accounts from the phone, sync and then add the mail accounts back onto the phone.

    Does the sync fail at any specific point?
     
  3. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    I'd love to answer that, but naturally it only wants to fail while I'm not watching it :rolleyes:

    I'll give that mail trick a go.
     
  4. Eric S. macrumors 68040

    Eric S.

    Joined:
    Feb 1, 2008
    Location:
    Santa Cruz Mountains, California
    #4
  5. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #5
    Removing the email account did not help. I'll delete the backups from my hard drive and give it another couple of days to see what happens.
     

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