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HopefulHumanist

macrumors 6502a
Original poster
Jan 28, 2015
760
574
When you restore the phone, it wipes the watch but doesn't backup the activity data... Just lost the whole day's progress and that definitely bugs me... I wasn't even planning on wiping the watch. Figured I'd try to save another from the same fate.
 
When you restore the phone, it wipes the watch but doesn't backup the activity data... Just lost the whole day's progress and that definitely bugs me... I wasn't even planning on wiping the watch. Figured I'd try to save another from the same fate.

How do I back up my watch? Do I just sync it with the computer???
 
As far as I know even backing up the watch won't save you from losing activity data. That data is not stored on the watch so it would not be present in the watch backup.
 
Had to restore my iPhone today due to firmware crashes (as advised by Apple support) and disappointed to see that I've just lost the last weeks worth of activity/health data!

When phone restarted and backup installed it had to repair with the watch and I was given option to restore watch with a backup it had made (assume it's done same time the iPhone backup is made through iTunes). Everything was back to normal on the watch but still zero activity data on phone or watch :(

Gutted, was planning on speaking to support again. It's hard to believe that with a restore and install of a backup all activity data is lost!! :eek:
 
As far as I know even backing up the watch won't save you from losing activity data. That data is not stored on the watch so it would not be present in the watch backup.

Yes, it is. All of the activity data is saved on the watch and then synced to the phone when in range. Even if it wasn't saved on the watch, it should have been part of my iCloud backup. Regardless, there's a bug so I just submitted feedback to Apple.

Had to restore my iPhone today due to firmware crashes (as advised by Apple support) and disappointed to see that I've just lost the last weeks worth of activity/health data!

When phone restarted and backup installed it had to repair with the watch and I was given option to restore watch with a backup it had made (assume it's done same time the iPhone backup is made through iTunes). Everything was back to normal on the watch but still zero activity data on phone or watch :(

Gutted, was planning on speaking to support again. It's hard to believe that with a restore and install of a backup all activity data is lost!! :eek:

I'm surprised. I only lost today's data.
 
My bad then. I was going off what I've read from other threads claiming that activity wasn't included in the watch backup.

On a other note I did Google a bit about the watch backups. It just kinda gets bundled with your phones backup. So perhaps you lost a day because your phone backup was a day old? Who knows.
 
My bad then. I was going off what I've read from other threads claiming that activity wasn't included in the watch backup.

On a other note I did Google a bit about the watch backups. It just kinda gets bundled with your phones backup. So perhaps you lost a day because your phone backup was a day old? Who knows.

All good. Nah, I did a manual iCloud backup right before I restored so I wouldn't lose any data. I'm guessing the watch syncs it over on a daily basis and since the day wasn't complete, it didn't sync yet.

The work around would be to unpair it from the iPhone, which causes the watch to back up to the phone, and then backing up the iPhone.
 
Yeah, that's probably the most logical explanation. The watch just hadn't pushed its backup to the phone quite yet. Forcing that backup like you said is probably best for situations when restoring your phone to be on the safe side.

Is there a way to check in the phone when the last watch backup was pushed to it?(In a similar way you can see when your phone was last backed up via wifi) If not that would be some good feedback to send in to Apple for a future update to WatchOS. (Or I guess would be a update for the Apple Watch app on the phone?)
 
Yeah, that's probably the most logical explanation. The watch just hadn't pushed its backup to the phone quite yet. Forcing that backup like you said is probably best for situations when restoring your phone to be on the safe side.

Is there a way to check in the phone when the last watch backup was pushed to it?(In a similar way you can see when your phone was last backed up via wifi) If not that would be some good feedback to send in to Apple for a future update to WatchOS. (Or I guess would be a update for the Apple Watch app on the phone?)

I haven't found any place where the watch backups are listed except when you're setting up a watch on a phone with previous watch backups.

They'll probably add them to the Apple Watch app in an update.
 
Normaly, for iphone, if you want to save your health data, the only way is to do an "encrypted backup" with iTunes.
So I may think that it's saves also the data from the watch
 

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Normaly, for iphone, if you want to save your health data, the only way is to do an "encrypted backup" with iTunes.
So I may think that it's saves also the data from the watch

Never thought about that. Makes sense, I'll have to try it sometime.
 
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