I'm just curious. When people set up personal email accounts, they are usually of the formJohn Smith <firstname.lastname@example.org>but very often businesses have all their employees use addresses of the formSmith, John <email@example.com>It's not a big deal, but it's less friendly to read that way. The only reason I can think of for this is that they want Address Books to be alphabetical by last name, and they don't have software that can display them sorted by last name unless they enter the last name first as the "display name". That seems like a poor use of technology -- making things easier for the computer and less convenient for the people. Is that really what's going on?