On April 3rd, I ordered a Switcheasy Rebel case for my iPod Touch. The item was "in-stock" on their website. I received an email stating confirmation of my order and that it would ship right away. Well, it is now April 13th and no sign of my case. No shipment confirmation or anything. So I decided to call PowerMax today, only to find out that my item hasn't shipped yet. They still have the item in-stock, the sales representative just had no clue why it hasn't shipped yet. Needless to say, I canceled my order. I wouldn't deal with PowerMax ever again after that poor customer service. Buyer Beware.