I'm posting here because the only other iPod forum is "iPod Touch Hacks"... hopefully it's the right place. I am trying to troubleshoot a friend's old 20GB iPod because it won't mount. I can hear the drive revving up and down like a CD player playing a corrupt disc... it just keeps revving up and down in bursts never mounts. Is the content on this iPod completely lost? (My friend said she said she took it into an Apple Care specialist and they said it's the hard drive and that there's nothing they could do but that there may be a third party solution).