Bad luck with iPhone -_-

jetlitheone

macrumors 6502a
Original poster
Sep 16, 2012
602
100
So I had the iPhone 6 and loved it but had a dead pixel..

had to drive to the apple store and swap it.

I than realized I wanted a 6 plus so I gave my gf my 6 and bought the 6 plus.

I received it and put the screen protector on.

I noticed that the home button was sort of scraping the edges of the cutout and its driving me crazy.

I kind of don't want to swap it because I like the box to match the serial of the phone. But there is definitely gonna be none in stock so I'll have to stick with a white box unit. Im sure it'll be new but it still is an annoying drive and just a hassle. I know I can pay 30$ for a mail-in replacement but thats even more of a hassle at this point.
 

Shadowbech

macrumors 603
Oct 18, 2011
5,335
1,447
Apple iPhone World
Return it, and wait for the 6 Plus to be in stock.

Or

Depending on where you live, in U.S, you have 14 days to return/exchange the device. Just use the device you have now and deal with it. Keep checking istocknow.com and when the 6 Plus becomes available, then go get it exchanged.

I got my 6 Plus on Launch day, had some cosmetic defect, which bothered me. Waited and kept checking istocknow.com and when it was available, I made my way to the Apple store and got it exchanged.
 

shabanggg

macrumors member
Sep 27, 2014
60
0
So I had the iPhone 6 and loved it but had a dead pixel..

had to drive to the apple store and swap it.

I than realized I wanted a 6 plus so I gave my gf my 6 and bought the 6 plus.

I received it and put the screen protector on.

I noticed that the home button was sort of scraping the edges of the cutout and its driving me crazy.

I kind of don't want to swap it because I like the box to match the serial of the phone. But there is definitely gonna be none in stock so I'll have to stick with a white box unit. Im sure it'll be new but it still is an annoying drive and just a hassle. I know I can pay 30$ for a mail-in replacement but thats even more of a hassle at this point.
damn bruh..def a refurbished unit..I would NOT get a geniuis bar replacement phone when you can return and rebuy a BRAND NEW ONE WITH MAXING BOX!!! I have a pixel dead too..I went the advanced replacement route..you should look into that..they are shipping me a brand new phone in a retail box, sealed with the plastic wrap - just like how i demanded.
 

jetlitheone

macrumors 6502a
Original poster
Sep 16, 2012
602
100
Is it possible that the flaw is in the screen protector/cutout instead?
Took it off, it still did it also the shield doesn't come close to the button.

The last day to return is tomorrow so :|

----------

damn bruh..def a refurbished unit..I would NOT get a geniuis bar replacement phone when you can return and rebuy a BRAND NEW ONE WITH MAXING BOX!!! I have a pixel dead too..I went the advanced replacement route..you should look into that..they are shipping me a brand new phone in a retail box, sealed with the plastic wrap - just like how i demanded.
How'd you request that?

Like what did you say?
 

jetlitheone

macrumors 6502a
Original poster
Sep 16, 2012
602
100
So they won't do crap.

They want me to take a white box replacement or return and wait...

wtf.
 

Starfyre

macrumors 68030
Nov 7, 2010
2,778
993
How did you find out about the dead pixel. Did you use some kind of test?
 

GoCubsGo

macrumors Nehalem
Feb 19, 2005
35,741
146
damn bruh..def a refurbished unit..I would NOT get a geniuis bar replacement phone when you can return and rebuy a BRAND NEW ONE WITH MAXING BOX!!! I have a pixel dead too..I went the advanced replacement route..you should look into that..they are shipping me a brand new phone in a retail box, sealed with the plastic wrap - just like how i demanded.
LOL demanded. Entitled much?

OP, just return it. I don't know there's really an issue but Apple can check it.
 

jetlitheone

macrumors 6502a
Original poster
Sep 16, 2012
602
100
LOL demanded. Entitled much?

OP, just return it. I don't know there's really an issue but Apple can check it.
I can but I'd have to be without a phone and wait till one is in stock... Sucks.

Might just take the white box replacement and deal with it. I know it'll be know this early on anyways.
 

CarRamRod

macrumors member
Sep 14, 2014
40
0
I can but I'd have to be without a phone and wait till one is in stock... Sucks.

Might just take the white box replacement and deal with it. I know it'll be know this early on anyways.
What is a "white box" replacement? At this point I thought there were no refurbs and all new iphones come in a 'white box.'
 

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,220
Jacksonville, Florida
What is a "white box" replacement? At this point I thought there were no refurbs and all new iphones come in a 'white box.'
This early in the 6 sales, they likely are all new. But, at the rate people are returning and with only very small problems, you can bet some of these returns are going right back into a white box.
 

GoCubsGo

macrumors Nehalem
Feb 19, 2005
35,741
146
What is a "white box" replacement? At this point I thought there were no refurbs and all new iphones come in a 'white box.'
It is a brown box replacement, usually. The iPhone box is white as you say.
 

coolio93

macrumors 6502
Apr 15, 2013
299
49
Houston, TX
I had to replace my iPhone 6 due to backlight leak on the top left of the screen. I also wanted the serial number of the iPhone to match my box so I took my box with me and the apple genius (love how they are called that lol) printed out a new label to put on my box and just put it over the old label.

Unfortunately new screen is worse than the last one but at this point, Apple is tryna make as many iPhones as they can and I'm only going to replace it again once production slows down and factory defects are fixed.
 

jetlitheone

macrumors 6502a
Original poster
Sep 16, 2012
602
100
I had to replace my iPhone 6 due to backlight leak on the top left of the screen. I also wanted the serial number of the iPhone to match my box so I took my box with me and the apple genius (love how they are called that lol) printed out a new label to put on my box and just put it over the old label.

Unfortunately new screen is worse than the last one but at this point, Apple is tryna make as many iPhones as they can and I'm only going to replace it again once production slows down and factory defects are fixed.
Didn't know they'd do that. Does the label look legitimate?
 

coolio93

macrumors 6502
Apr 15, 2013
299
49
Houston, TX
It doesn't look like the factory label but it does look professional. The words on this label are darker and a bit bigger and the only category missing is the SIM card number.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.