bad music file from itunes

Discussion in 'Mac Apps and Mac App Store' started by JonD25, Mar 7, 2006.

  1. JonD25 macrumors 6502

    Feb 9, 2006
    What do you do when you download a song on iTunes but something happens to it and it's bad? I downloaded a song and during the first 10 seconds, there's this horrible static-like sound that's not supposed to be there.
  2. nightdweller25 macrumors 6502

    Mar 2, 2005
    You should either call Apple Support, or send them an e-mail. I'd go with the phone call though.
  3. GoCubsGo macrumors Nehalem


    Feb 19, 2005
  4. Scarlet Fever macrumors 68040

    Scarlet Fever

    Jul 22, 2005
    i had something similar happen with songs and videos. The videos have that horizontal stuff at the top. Ill get around to emailing them sometime soon. It wouldn't be the track, itll be a fault in the download, either your end or Apple's
  5. yg17 macrumors G5


    Aug 1, 2004
    St. Louis, MO
    I once bought a song and the last minute was cut off. I e-mailed Apple, and they credited the song to my account so when I chose "Check for purchased music" a good copy of the song downloaded.
  6. emaja macrumors 68000

    May 3, 2005
    Chicago, IL
    Email them and they will allow you to download it again to see if there was a problem in the DL. If the problem is still there, email them again and they will credit your account for one song.

    I have this one song that I cannot find anywhere else but ITMS and there is a skip in it. Every once in a while I try the DL again and go through it like I said above. They take care of me every time.

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