Bad profile/login?

Discussion in 'iMac' started by justjax, Sep 12, 2015.

  1. justjax macrumors regular

    Joined:
    Nov 15, 2011
    #1
    So I've had my iMac (21.5 model, middle model of the three, no upgrades) about 10 months and hardly used it as I found it slow etc and I just assumed I should have bought a faster model .. anyway discussing it with friends several weeks back and they said that shouldn't be the case and there are clearly issues and to get in touch with Apple etc

    Anyway, haven't spoken to Apple yet (booked a service call but they never called at the scheduled time) but today I clicked and logged in to the Guest profile and opened up both Safari and Music and they opened really fast. On my profile Safari takes about 40 seconds to open and Music about the same possibly longer. So it sounds to me like there is something bad/corrupt in my profile/login? How do I resolve it? Can I delete my profile without deleting the music thats on the drive? I was going to back it all up, but only drive I have with a spare 130GB for music back up is 1/2 full drive and Apple wants to format if used to back up. BTW, should add its running El Capitan beta but the issue has been there since day one when I got the machine (this it had Mavericks) and as soon as it started up I upgraded it to Yosemite. Installed El Capitan beta when it came out in the hopes that would fix it.

    Suggestions?
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    It does sounds like something is running under your account that is slowing things down. Before we delete the account, let's try something first. Run the app Etrecheck and post up the anonymized report it creates. That will list all startup and launch items and we can try and help you ID the trouble maker.
     
  3. justjax thread starter macrumors regular

    Joined:
    Nov 15, 2011
    #3
    Okay, thats, here is the report. BTW, should add that before you replied I started deleting stuff figuring someone was probably causing the issue. I started off with Office Mac 2011 and that made a big difference and then a few other small things I hardly used and then I stopped Plex opening on startup. That seems to have made a big difference, still a little sluggish but faster opening both Music and Safari.


    Problem description:

    slow system



    EtreCheck version: 2.4.2 (142)

    Report generated 9/13/15, 7:54 AM

    Download EtreCheck from http://etresoft.com/etrecheck



    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

    Click the [Click to remove] links for help removing adware.



    Hardware Information: (What does this mean?)

    iMac (21.5-inch, Late 2013) (Technical Specifications)

    iMac - model: iMac14,1

    1 2.7 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable

    BANK 0/DIMM0

    4 GB DDR3 1600 MHz ok

    BANK 1/DIMM0

    4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: en1: 802.11 a/b/g/n/ac



    Video Information: (What does this mean?)

    Intel Iris Pro

    iMac 1920 x 1080



    System Software: (What does this mean?)

    OS X 10.11 (15A262e) - Time since boot: less than an hour



    Disk Information: (What does this mean?)

    APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

    EFI (disk0s1) <not mounted> : 210 MB

    Macintosh HD (disk0s2) / : 999.35 GB (797.22 GB free)

    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB



    USB Information: (What does this mean?)

    Apple Inc. BRCM20702 Hub

    Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)



    Thunderbolt Information: (What does this mean?)

    Apple Inc. thunderbolt_bus



    Gatekeeper: (What does this mean?)

    Mac App Store and identified developers



    Problem System Launch Daemons: (What does this mean?)

    [failed] com.apple.stackshot.plist



    Launch Daemons: (What does this mean?)

    [loaded] com.adobe.fpsaud.plist [Click for support]

    [loaded] com.microsoft.office.licensing.helper.plist [Click for support]



    User Launch Agents: (What does this mean?)

    [loaded] com.bittorrent.uTorrent.plist [Click for support]

    [loaded] com.google.keystone.agent.plist [Click for support]



    User Login Items: (What does this mean?)

    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)



    Internet Plug-ins: (What does this mean?)

    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

    FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

    Default Browser: Version: 601 - SDK 10.11



    Safari Extensions: (What does this mean?)

    AdBlock

    Searchme Adware! [Click to remove]



    3rd Party Preference Panes: (What does this mean?)

    Flash Player [Click for support]



    Time Machine: (What does this mean?)

    Time Machine not configured!



    Top Processes by CPU: (What does this mean?)

    2% fontd

    2% WindowServer

    0% notifyd

    0% cloudpaird



    Top Processes by Memory: (What does this mean?)

    706 MB kernel_task

    385 MB Safari

    295 MB mds_stores

    295 MB iTunes

    287 MB com.apple.WebKit.WebContent(2)



    Virtual Memory Information: (What does this mean?)

    3.72 GB Free RAM

    4.28 GB Used RAM (1.97 GB Cached)

    0 B Swap Used



    Diagnostics Information: (What does this mean?)

    Sep 13, 2015, 07:46:14 AM Self test - passed
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4

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