Badge app icon..Facebook, FB Messenger, Instagram

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JeepGirl06, Oct 16, 2015.

  1. JeepGirl06 macrumors member

    JeepGirl06

    Joined:
    Sep 14, 2012
    Location:
    Massachusetts
    #1
    Hi all,

    I've been having some problems with my iPhones for months now and was just choosing to ignore it, but I really can't take it anymore. I've had the 5s, 6 and now finally the 6s and the problem I'm having is with certain apps, like shown in the title. The little red badge app icon won't show up to see how many messages/notifications I have. This has been an ongoing problem since my 5s. I have tried uninstall/reinstall...reboot...reset all settings...restore from iCloud backup and finally set up as new phone when I just got my 6s. Nothing has changed. And it's only on the apps mentioned in the title. The badge app icon shows up on messages, mail and other apps, but FB, FB messenger and Instagram, never! When I open the app, it'll show how many messages and it shows up in notification center, but no little red badge app icon on the app itself. I have a ticket open with Apple but they keep telling me to do the same things I've already tried. And I made sure I have my notifications set to on as well. Just wondering if anyone else has experienced anything like this and what may be done to solve the issue?

    Thanks in advance!
     
  2. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #2
    sorry, obvious one, but as you didn't explicitly mention it, are badges set to on in the notification settings for those apps?
     
  3. JeepGirl06 thread starter macrumors member

    JeepGirl06

    Joined:
    Sep 14, 2012
    Location:
    Massachusetts
    #3
    Yes they are.... I've just about everything out there, to no avail...I've even reported the problems to FB and Instagram through the apps themselves...I'm at such a loss here
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    Instagram doesn't use badges. FB and FB Messenger do and I certainly see them on my device, not sure why they wouldn't be showing up for someone.
     
  5. JeepGirl06 thread starter macrumors member

    JeepGirl06

    Joined:
    Sep 14, 2012
    Location:
    Massachusetts
    #5
    I had thought it might have been a problem with an update, like it was corrupted or something, but that is ruled out since I got my iPhone 6s and set it up as new and still don't get the badge app icons....
     
  6. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #6
    are you definitely getting notifications, and it's that the notifications don't get associated badges with them too?

    cos I know for example 'likes' don't get notifications (banner/NC/lockscreen), and thus no badge either. so whilst you may have a badge within Facebook (on the notifications tab) you won't get one on the app badge on your home screen. I think that's right anyway.

    but I'd expect anything with a notification would badge it
     
  7. JeepGirl06 thread starter macrumors member

    JeepGirl06

    Joined:
    Sep 14, 2012
    Location:
    Massachusetts
    #7
    Yes I'm definitely getting notifications just not the badges associated with them....
     
  8. Choosinganameisreallyhard macrumors newbie

    Choosinganameisreallyhard

    Joined:
    May 25, 2016
    #8

    Just stumbled across this as was looking at why Instagram doesn't have a badge yet.

    You seem unaware that they have never had one not do they support this feature and blame your phone rather than the app?
     
  9. Mark Bee macrumors newbie

    Mark Bee

    Joined:
    Feb 2, 2017
    #9
    --- Post Merged, Feb 2, 2017 ---
    I'm having the exact same issue for about a week now and it's driving me crazy. I've done all the things you did, contacted the same departments. Nothing.
     
  10. C DM, Feb 2, 2017
    Last edited: Feb 2, 2017

    C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #10
    It's how Facebook does things basically. Instagram doesn't use badges at all. Facebook app is sort of on and off with notifications and recently also stopped with the badges it seems. Facebook messenger is the only one that is more typical and consistent and uses usual notifications with badges.

    Edit: It seems that after today's Facebook update the badges started showing up for it once again (at least in my case).
     
  11. Timmy2006 macrumors newbie

    Joined:
    Feb 9, 2017
    #11
    --- Post Merged, Feb 9, 2017 ---
    Mine also..same issue. Using Sony Xperia and apps like Facebook and imo never show the notification badge..tried every single thing..dont know what to do..?
     

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