Bamital [Ramnit-A] Virus Infection?

I don't see how it could affect CenturyLink. Do you have any PC's on your network ?

 

It's a scam. Ignore it.

 

Call them up and tell them your network has no PC's and thusly no virus. It's the typical spam from ISP's trying to get people to buy anti-virus programs. I've heard of Comcast doing the same thing.

 

PS make sure it's not a virus you put on your Kindle when you rooted it per previous posts.

Seriously why root an eBook reader?

 

It's a spam email. Delete it and move on.

 

There you go, scam. Sounds like your email got hacked. Is it Yahoo? (they've been hacked recently, their email is awful)

 

Sounds like dads PC is probably infected if they're throttling you. Call CenturyLink and ask for advice.

 

Then contact your ISP and ask them what to do.

 

If they didn't send you any messages how do you know they are limiting your internet access ?

 

How are you posting here right now ?

 

Somebody is using the internet on dodgy websites on your network. Fix that person and his/her computer, and the problem will go away.

 

Or the OP has an open wi-fi network and the kid down the street's computer is infected.....

I doubt it's spam given the ISP killed his internet. They've got packet inspection running or they're monitoring DNS for known command and control server lookups and flagging.

 

I just experienced the same situation Saturday with CenturyLink. No warning, they just cut off our internet ... thus shutting down our credit card processing. I have three systems using the internet ... an iPad for CC, a PC along with my Mac. I scanned the PC and no viruses were found... and I haven't experienced any virus like behavior.

Their e-mail report showed the virus was detected at night, when we are closed and my systems are off. I'm now using mac filtering as well to see if that prevents it. Otherwise, I think it's something on their end.

 

(sorry for the delay)
Yes, it was the same. I emailed their support on Sunday, they responded Monday that they would forward it on to their technical staff. No response since then (it's now Wednesday). I see other threads on other sites with the same exact treatment.

 

same thing

the same thing happened to me as well as 3 other people I work with on the same day around the same time. I had to call centurylink to have them enable my internet. The guy on the phone was freaking out kept putting me on hold saying this needed to be handled with people higher up then whatever they did they fixed it but said I needed to buy a virus software from them… I have a brand new macbook pro, iPhone 4 and iPad so none of their software was compatible. I think century link is trying to make some money… there was an additional 20 some dollar charge on my bill and I still haven't gotten an answer as to why. I just started using century link too and the other isp for my area is even worse. Looks like the watchmen are in full force on the internet, but as always who watches the watchmen