Bang & Olufsen HELP!!!!!!!!

Discussion in 'iPhone Accessories' started by Mr. Giver '94, Nov 2, 2008.

  1. Mr. Giver '94 macrumors 68000

    Mr. Giver '94

    Joined:
    Jun 2, 2008
    Location:
    London
    #1
    Okay, so about 2 months ago I bought a pair of Bang and Olufsen earphones (the ones in my signature) from the Apple store. I love them and have taken extremely good care of them and have not exposed them to anything that could be dangerous to them. But yesterday, I go to use them and notice that the rubber covering the wire has come undone, leaving the wires exposed. They still work, but I am afraid that the wires will soon break or cause the earpiece to stop working. They have a 2 year warranty, but I'm not sure who/where to go to to get a new pair/deal with this situation. I'd really appreciate some help with this and would like to know if I'll be able to get them replaced under warranty. I did nothing that would cause them to break, but I'm not sure the people I talk with will agree. Any help would be greatly appreciated!!!!!!!!! Thanks in advance:)!! :confused::(
     
  2. mxptt macrumors member

    Joined:
    Aug 9, 2008
    #2
    i would head to a B&O store near you or an authorized dealer for B&O and have them take a look .. most cases they will replace it
     
  3. Mr. Giver '94 thread starter macrumors 68000

    Mr. Giver '94

    Joined:
    Jun 2, 2008
    Location:
    London
    #3
    Does the Apple store count as a retailer? I know they aren't covered by the apple product warranty, but is there anything they can do? I will search for my nearest B&O store. They should have one somewhere in Los Angeles.
     
  4. robertatwb macrumors member

    robertatwb

    Joined:
    Jan 31, 2007
    Location:
    Los Angeles
    #5
    Closest one to you...

    Bang & Olufsen Old Pasadena
    169 West Green Street
    Pasadena, CA 91105
    T: 626-449-5172
    F: 626-449-5182

    Cheers!
     
  5. Mr. Giver '94 thread starter macrumors 68000

    Mr. Giver '94

    Joined:
    Jun 2, 2008
    Location:
    London
    #6
    Thanks!! :)
     

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