Basic iPhone restore question

Discussion in 'iPhone' started by dvir971, Jan 15, 2017.

  1. dvir971 macrumors regular

    dvir971

    Joined:
    Feb 7, 2011
    Location:
    Israel
    #1
    hi,
    iPhone 6S, never been plugged to a computer.
    My friend tried to update iOS and something went wrong so the iPhone is now 'bricked' (?) with that iTunes sign which means you have to plug it to a computer to update the version.
    Considering she never plugged it to any computer and made no backup, will it earase the iPhone once updated through a computer or will it keep all the data?

    Also, if I'm plugging it to my computer that has a different Apple ID signed to it (than the one she entered on the iPhone App Store), will it cause further damage?
     
  2. MarkX macrumors regular

    MarkX

    Joined:
    Sep 10, 2015
    Location:
    Fochabers, Scotland
    #2
    Firstly, I'd try holding down the sleep/wake button and home button for 10 seconds until the Apple logo appears. That may negate the need for an iTunes update.

    If that doesn't work she will need to update via iTunes. If she does use your computer she will have to sign in to iTunes with her Apple id and trust the computer.

    As long as she chooses to update and not restore her phone will not be erased and all personal info will remain intact.
     
  3. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Make sure that iTunes has been updated to the latest version if you end up using it.
     
  4. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    iTunes symbol on the device typically means recovery mode, and there is no way to force the device to update. It will unfortunately restore as new.
     
  5. dvir971 thread starter macrumors regular

    dvir971

    Joined:
    Feb 7, 2011
    Location:
    Israel
    #5
    Damn..
    Even if she just wants to update and not even sync any apps through the computer she'll have to connect her Apple ID to my computer? You can see how it's problematic, I already have my account logged in and authorizes in this computer, also asking for her Apple password is awkward AF
     

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