Battery drain / overheat from "Restore"

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lk400, Aug 16, 2015.

  1. lk400 macrumors 6502a

    Joined:
    Aug 26, 2012
    #1
    My battery is currently draining fast and phone overheating. The usage list shows an app/process called "restore" which is causing the drain. Battery dropping 1% every minute or two. Sometimes I wake up and the phone is very hot to touch.

    The phone is not currently restoring from iCloud, and I have no app called restore.

    iPhone 6+ with iOS 8.4.1

    Does anyone have a similar experience?
     

    Attached Files:

  2. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #2
    Have you tried restoring your phone to factory settings?
     
  3. lk400 thread starter macrumors 6502a

    Joined:
    Aug 26, 2012
    #3
    I tried this, but it is still happening. As it is really hot sometimes in the morning, I have become a little afraid that the battery may explode during the night.
     
  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    It's still under warranty. It doesn't sound normal. Take it in to an Apple Store.
     
  5. lk400 thread starter macrumors 6502a

    Joined:
    Aug 26, 2012
    #5
    Thank you - I will do this!
     
  6. perkedel macrumors 6502a

    perkedel

    Joined:
    Dec 30, 2014
    Location:
    California
    #6
    before taking it to the store, i'd probably do a dfu on this and see if it fixes it.
     
  7. lk400 thread starter macrumors 6502a

    Joined:
    Aug 26, 2012
    #7
    Actually I have just tried this today (a normal reset + erase all settings hadnt worked). The iphone is still restoring from icloud after the DFU, so lets see how it goes.

    At this point I am also concerned whether there has been any damage to the battery, as it was draining so fast each time.
     

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