iPhone 12 Pro Max Battery Health Has Me Very Disappointed

[ersott]

My 11PM was still at 100% after a year. My 12PM is at 92%. I've actually used it less as I haven't been able to take my yearly trip to Japan where I normally take a TON of photos. The battery life is very noticeably worse. I work all day and don't use my phone. It just sits in my pocket. On my 11PM by the time I'm off work, it would have drained maybe 10%. 12PM it's down 25%. These batteries suck.

That´s the same for me, my 12 PM have 85% health in 14 months of use.


the real duration has dropped by 30% a day at least

 

[Pro_the_legend]

Depends which country you are in, what staff member you get. I bet customers also had a bad experience with Apple regards service 10-15 years ago as well.

Sure, what kind of service you get is up to chance, ultimately, and surely enough, I'm sure customers must've had bad experiences here and there. However, I'm specifically talking about Apple's policies regarding replacing the battery on the iPhone. As someone pointed out, they don't change the battery unless it falls to below 80%. The components used in this particular phone was weak, and not up to Apple standards, as you can see with the sheer number of people complaining about the battery on the phone. That's not my problem, nor should it be any customer's lookout as to why ANY company's services are bad. That's on the company.

You have a right to share your opinions and views whether it is positive or negative, and while I've had positive experiences before, it is irrelevant to the battery issue in the 12PM, as is your experience with your Mac. The problem here is Apple has used an inferior component in a very high end product, and they haven't acknowledged it. Their policies aren't very helpful in this case, in fact, they're quite frustrating and unfair. Their services, in this specific regard, specifically, is very, very in comprehensive and incompetent.

Of course, you're entitled to your opinion, so feel free to disagree with me.

 

[Nhwhazup]

More of a rant than a question I guess, but disappointing none the less. Just hit a year with my 12 Pro Max and battery health is at 90%. Every other iPhone I’ve ever had (and it’s been many) has lost a maximum of 2 or 3% in the year that I own them before I sell and/or trade them in to upgrade.

My usage patterns are pretty much the same as they always have been, I use a case just like I did with the prior phones, but I noticed this one gets excessively warm with minimal use. I did not upgrade this year because I thought there wasn’t enough reason with the 13 series, but I don’t know if I’m gonna wait until the 14 comes out.

And yes, I’ve done all troubleshooting, had Apple remote in, all that fun stuff, to no avail. Everything’s fine according to them. Just frustrating when you spend a lot of money on a something and you feel let down.

I had the exact same thing happen with my 12 Pro.

 

[reppans]

There literally is no alternative to AASP in my country either. It’s not feasible to travel abroad and go to an apple store to replace a battery on a phone, for me at least. Anyway, in my opinion it’s not the AASP which is horrible, they generally do a decent job (although they scratched my point this time) and have a nice staff for the most part. Like I stated, this isn’t my first visit to them over the years. It’s apple’s policies with regard to customer service which have become garbage.

FWIW, this is the post I mentioned above.

 

[Pro_the_legend]

FWIW, this is the post I mentioned above.

Their policies aren't very helpful in this case, in fact, they're quite frustrating and unfair.

And hence why I blamed Apple’s policy, and not the AASP. However, at the end of it, it’s the customers who suffer.