Battery Issues

Discussion in 'iPhone Tips, Help and Troubleshooting' started by c84216, Jun 30, 2007.

  1. c84216 macrumors member

    Joined:
    Jul 15, 2006
    #1
    Hey! My iPhone has been charging via the dock and USB outlet adapter since about 8pm last night. Its now 7am and it still says it is charging. This does not seem normal since both my MacBook Pro and iPod can be charged in 3 hours, max. Am I damaging my battery? Any suggestions?
     
  2. unity macrumors 6502a

    Joined:
    Sep 30, 2005
    Location:
    Green Bay, WI
    #2
    Something is not right. The iPhone comes charged. I would try the direct cable connection (no dock) and wall charger. Maybe the dock is somehow defective, there is more to the dock than meets the eye - for example, audio out - so more to maybe go wrong.
     
  3. Rooskibar03 macrumors 65816

    Rooskibar03

    Joined:
    Feb 5, 2007
    Location:
    State of Denial
    #3
    Having some issues myself.

    It got mine right at 6 last night. Activated it and played for a while, put it to bed in the charger around 10.

    Left it overnight and took to work this morning around 8am. Phone was totally dead by 2.

    4 phone calls, lots of playing, but very little ongoing use. Didnt leave iPod on, wireless and BT were off as well.

    Any other short term battery issues?
     
  4. unknownart macrumors member

    unknownart

    Joined:
    Jun 30, 2007
    Location:
    Texas
    #4
    FYI:
    Y'all DID remember to charge the iPhone while your computer was not asleep, right?
    The iPhone does not charge on a sleeping computer...
     
  5. Rooskibar03 macrumors 65816

    Rooskibar03

    Joined:
    Feb 5, 2007
    Location:
    State of Denial
    #5
    Yep, set prefs for no sleep last night. Charging it at work now with the wall charger I bought.

    Can't wait to try out my Shure headphones...
     
  6. AkenanM macrumors newbie

    Joined:
    Jun 30, 2007
    #6
    I'm having the same problem - moreso, I can't get it to charge 100%. I plugged it into the wall overnight and it was still not fully charged. I've had it plugged in constistently for the last 3 hours and it still won't charge totally. I even had a few minutes where the plug icon did show up but the "usage" part of the Settings did not activate. (Which is kind of what I'm waiting on...) It seems to be staying charged though, not really having issues with battery life itself - it just won't register a 100% charge. ???
     
  7. dr427 macrumors regular

    dr427

    Joined:
    Oct 13, 2005
    Location:
    Oklahoma City
    #7
    Yeah, I had 50% battery life when I went to bed and woke up to 5%????:confused:

    Someone suggested turning off the iPod function? If I hit home does that leave things running in the background possibly?

    I just was amazed that I lost so much battery life. It is like I should plug it in everynight? Also, does anyone else feel like it gets pretty warm while charging?

    I am concerned. My wife went to bed with 50% and woke up with very little battery lost.
     
  8. ZManChu macrumors newbie

    Joined:
    Jun 30, 2007
    Location:
    Florida
    #8
    similar issue

    hey everyone,

    I ran into a similary situation last night.

    I activated my phone around 10pm, went out to a movie, got home around 1am. Phone still had a good (75%) charge. I then messed with the phone (while plugged into my computer charging) till about 3am.

    Went to sleep but did not plug it in. I woke up this morning to it being completely dead. I was kind of surprised being that the phone was in sleep mode with screen off any everything.

    Is it possible that there is an app running in the background that didnt close correctly? It could be caught in some loop that is just draining the battery?

    Either way, I have the phone plugged in now, giving it a full charge and i'll let you know the outcome.

    -Joe
     
  9. dr427 macrumors regular

    dr427

    Joined:
    Oct 13, 2005
    Location:
    Oklahoma City
    #9
    I forgot to add, I don't have bluetooth on and reduced my brightness to about 1/3 with auto brightness "on".
     
  10. surefire09 macrumors member

    Joined:
    Jun 10, 2007
    #10
    my issue isnt that its not charging or being drained its that it wont change the battery fill icon.
    i got my phone activated it and its always been around 90% charged. i plugged in in over night and the icon saying its fully charge(plug outlet) but the battery symbol isnt full its at 90% and when i used it for 8 hours videos/audio/web then went to charge it the lighing bolt came on then i saw a plugoutlet again meaning its charged all the way after charging for 4hours but when i unplug it its at 90% again.. it never fills or drops.. its stuck at 90%. so i guess i'm going to drain it today and see what happens.
     
  11. Dvee8 macrumors newbie

    Joined:
    Jul 1, 2007
    #11
    I tried posting several times last night...

    I tried posting several times last night but I got a server error message. Probably just as well as my problem cleared up by itself.

    You see, I had plugged the iPhone dock into my PowerBook USB port never considering the effect of sleep mode.

    After plugging into the wall directly my charge went way up, but still not quite all the way according to the usage guide.

    I solved that problem by turning the phone off for a few hours, and that did the trick.

    btw, surefire09's comments have me confused. Can you change the battery status indicator like a laptop? (icon, percentage, time?) If so, how?
     
  12. cosmicdust73 macrumors newbie

    Joined:
    Jul 1, 2007
    #12
    Add me to the list of users that are unable to fully charge their iphone. I've had it on for hours and while the meter filled up to what looks like 90-95%, it does not say fully charged and the usage meters do not recognize it as being fully charged. What are we supposed to do?
     
  13. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #13
    when the phone is charged it should just say unlock. You will still have the battery icon, but it should show a full charge.
     
  14. surefire09 macrumors member

    Joined:
    Jun 10, 2007
    #14
    to reply back to the other 3 of you.
    1.) sorry to confuse you but no you cant charge it but i'm giving you an estiment on how much the icon looks filled
    2.) in the manual (pdf online) tells you that when you have it connected to a power source it either shows you a lighting bolt (charging) or a out let plug (charged) and mine does charge all the way but it doesnt show it on the status icon.
     
  15. SteveM8 macrumors member

    Joined:
    Jun 13, 2007
    #15
    Mine does the same

    Only charges to 90% and the usage meter never activates. Can we exchange for a new phone at the apple store and keep the sim card?
     
  16. cosmicdust73 macrumors newbie

    Joined:
    Jul 1, 2007
    #16
    You may not have to. I shut off my wireless connection and then it charged to full... giving me the plug icon. I wonder if the wireless signal pulls enough battery power out of the iphone to make it so that the battery never fully charges. Try it out and see if it helps. I'll run another test soon enough.
     
  17. Rooskibar03 macrumors 65816

    Rooskibar03

    Joined:
    Feb 5, 2007
    Location:
    State of Denial
    #17
    I tried this today here at work and no go, still cant get a full charge.
     
  18. basicfiend macrumors member

    Joined:
    Jun 13, 2007
    #18
    Two comments:

    1. Yes, if you're playing a song and you hit the home button or sleep button, the song continues to play. Suggestion: you can tell if a song is playing by pulling out your headphones and listening on the speakers.

    2. I too am having battery issues and considering stopping by Apple store tomorrow. My computer went to sleep last night, but I still left this morning with ~90% charge. But with ~1 hr of usage (video, email, phone) + 10 hrs standby, I had less than 10% when I got home. I'm wondering if this is a calibration issue with the battery meter -- that I haven't been able to fully charge it yet so, like on our laptops, it doesn't have accurate power management, or if my battery is defective. I'm doing a full charge now and will report back.

    I wish people who didn't have battery issues would glance at this thread and report what we _should_ be seeing :)
     
  19. Copperband macrumors newbie

    Joined:
    Jul 2, 2007
    Location:
    Los Angeles
    #19
    I am having the same issues:
    • not getting 100% charged after charging overnight in dock, connected directly to power source
    • phone not charging (or charging excruciatingly slowly) with car charger

    I stopped by the Genius Bar at my local Apple Store tonight and explained what was going on. The guy said it could be a software corruption issue that's affecting battery performance/reading. He suggested we reformat the iPhone and do a reinstall of the OS.

    Unfortunately I had a bunch of photos on my iPhone and needed to email them to myself lest they get erased in the reformatting process (the fact you can't mount the iPhone and just copy photos off it is really annoying -- hoping that is patched soon). None of my pictures would send through email -- kept getting a "can't connect to server" error. Tried two different email addresses too.

    So for now I'm going to wait a couple more days, see what happens, copy the pictures over (hopefully it will work here at home), and then go back to the store and have them reformat.
     
  20. gjg554 macrumors newbie

    Joined:
    Sep 26, 2003
    #20
    yea

    My apple guy said the same thing. They acted like they have never seen it before even though a lot of people online are reporting it. He had me do a Restore through itunes but to no avail
     
  21. Dvee8 macrumors newbie

    Joined:
    Jul 1, 2007
    #21
    Situation update

    Yesterday was my first day back at work since I got the iPhone, and everyone wanted to see it. By the time I was driving home my battery was in the red, and I think it even dropped a call and displayed a low battery warning message.

    I resigned myself to a complete recharge, and turned the phone off for the night, plugging the dock directly into the wall. This morning I turned it back on expecting to see the usage reset again, but it still showed over 4 hours of usage and a larger amount of standby.

    I was puzzled, but I really wanted to perform a sync to update my contacts since I took a zillion pictures of my friends at work for "visual voicemail."

    The good news is that the usage was reset after the sync, so I'm good to go.

    Perhaps a good sync makes a difference? I know that I definitely recommend charging the iPhone when it is turned off.

    Hope that helps!

    Dave
     
  22. basicfiend macrumors member

    Joined:
    Jun 13, 2007
    #22
    Can someone post a picture of what the battery looks like when it's full?

    I _think_ mine is just short of charging fully. My usage timers have yet to activate despite two nights of full charging.
     
  23. pilotError macrumors 68020

    pilotError

    Joined:
    Apr 12, 2006
    Location:
    Long Island
    #23
    I have the same problem. It charged to 100% the first night, but never again, the big battery only shows about 80%, but when you pull it off charge, the little battery icon does show 100%.

    My wifes iPhone does charge all the way to 100%.

    BTW, are you guys shutting the phone all the way down (press and hold the sleep button on top - slide to power off).

    Some of the problems appear to be that people are leaving the phone on all night and waking up to a dead phone.
     
  24. Rooskibar03 macrumors 65816

    Rooskibar03

    Joined:
    Feb 5, 2007
    Location:
    State of Denial
    #24
    I think the key is to make an appointment to head over to the Apple store to discuss the problem.

    Yesterday I stopped in at the Apple store and was told to make an appointment for the next day to talk with someone, thats a whole nother rant. Anyway, made the appointment for 9:45 this morning.

    Last night battery was at 40% or so. Put the phone in Airplane mode and figured one last charge. Sure enough when I got up this morning the lighting bolt had changed to a plug and my usage read 44 mins of standby.

    So that means it took more then 8 hours to fully charge the thing from 40%. That has to be the slowest charge in the history of batteries.

    So now I don't have to go over to the Apple store. Its kind of like when your check engine light in your car goes off just as you pull into the service center.
     
  25. digdig macrumors newbie

    Joined:
    Jul 3, 2007
    #25
    I have experienced the same problem with my iPhone. My iPhone does not charge all the way, I have charged it overnight and it still doesnt have the "plug" full charge icon and the "Time since full charge" is still blank. I have also decided to make a digg post on this issue. Please digg up . It is very strange how everyone is experiencing the same problem and symptoms, I have a feeling this is something that can easily be fixed via a firmware update though.
     

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