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Battery not charging...

G

Gaogier

macrumors regular
Original poster
Aug 19, 2008
171
3
Hello

My battery on my mac book pro late 2009 model is not charging, no idea why.

what I can tell you the light on the magsafe is off. The mac magsafe port is dirty, I have power coming to the mac, I charged it up 5% in 4 hours.

I downloaded coconut battery

Current charge: 704 mAh
Maximum Charge: 6155 mAh
11%

Current capacity: 6155 mAh
Design capacity: 6500 mAh
94%

Mac model: MacbookPro 5,4
Age of mac: 23 months
Battery load cycles 820
Battery temperature: 31°C
Battery power usage: 572.9 Watt

I have done everything I can think of to get it working.

Any additional advise would be great.
 
Now gone up to 12%.

Still no light on the magsafe connection.

I believe I have already reset SMC, but done it again, with no luck.
 
Gaogier said:
Now gone up to 12%.

Still no light on the magsafe connection.

I believe I have already reset SMC, but done it again, with no luck.
Click to expand...
Did you check out the troubleshooting link at the bottom of the CHARGING section of the FAQ?
 
Yeah, the only thing it could be is its dirty, from what I have read anyway.
 
Just scrubbed with a toothbrush, no change.

Could it be the charger not actually charging or is defo the mac?

I can take it to a computer store and try out replacement chargers maybe?

Are the chargers included in applecare?
 
Gaogier said:
Just scrubbed with a toothbrush, no change.
Could it be the charger not actually charging or is defo the mac?
I can take it to a computer store and try out replacement chargers maybe?
Are the chargers included in applecare?
Click to expand...
Your warranty and AppleCare only cover defective items, not damaged or dirty. There are three primary components to the charging system: the battery, the charger and the logic board. Your battery appears to be fine. If you test with another charger and have the same problem, that leaves the logic board. If you take it to the Apple store, they can tell you for certain.
 
GGJstudios said:
Your warranty and AppleCare only cover defective items, not damaged or dirty. There are three primary components to the charging system: the battery, the charger and the logic board. Your battery appears to be fine. If you test with another charger and have the same problem, that leaves the logic board. If you take it to the Apple store, they can tell you for certain.
Click to expand...

Logic board is covered by Applecare too, if the machine still has coverage. They will replace the charger, the battery, whatever is not working as long as you didn't damage it and it's covered by Applecare.
 
I believe I have my logic board changed over already by apple a month or 2 ago.
 
I sort of had this issue where my computer battery had gotten real low and the computer shut off. I put the charger on and the computer would turn on but do nothing and the battery wouldn't charge.. iirc, I can't remember the details. I thought something was wrong with the computer but then I used my other AC adapter and it started working fine. Then the adapter that was giving me problems started working again.
 
Went to an apple shop in PC world near me, they was happy for me to try their chargers.

It worked, therefore my charger is on the way out.

He looked at the charger and said that I am using the wrong charger and should use the one apple sent me when I got my laptop. I am using that charger, its a 60W not a 85W.

The guy said, buy this charger (if you need to (which I do)) and as apple have sent me the wrong charger (they can tell by the serial numbers), they should give me a refund on the charger as its within apple care and there is no damage done by myself.

Does anyone know how I go about doing this?

Can I contact apple by email, so I can send them the receipts?
 
Edit: sorry this doesn't answer your question but it may help others reading this with similar problems.

I had a problem with charging yesterday.

Plugged my MBP in to charge and the green light came on, accidentally pulled it out and put it back in again and the green light wouldn't come on.

Put my ear to the charger and heard that it was running but no charging was taking place.

Read a couple of articles about resetting the SMC etc.

Then had the good fortune to try switching the charger off at the mains and back on again and hey presto it's working again.

Bizarre. I'm not worried unless it happens again though.
 
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