Battery not charging...

Discussion in 'MacBook Pro' started by Gaogier, Oct 5, 2011.

  1. Gaogier macrumors regular

    Joined:
    Aug 19, 2008
    #1
    Hello

    My battery on my mac book pro late 2009 model is not charging, no idea why.

    what I can tell you the light on the magsafe is off. The mac magsafe port is dirty, I have power coming to the mac, I charged it up 5% in 4 hours.

    I downloaded coconut battery

    Current charge: 704 mAh
    Maximum Charge: 6155 mAh
    11%

    Current capacity: 6155 mAh
    Design capacity: 6500 mAh
    94%

    Mac model: MacbookPro 5,4
    Age of mac: 23 months
    Battery load cycles 820
    Battery temperature: 31°C
    Battery power usage: 572.9 Watt

    I have done everything I can think of to get it working.

    Any additional advise would be great.
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
  3. Gaogier thread starter macrumors regular

    Joined:
    Aug 19, 2008
    #3
    Now gone up to 12%.

    Still no light on the magsafe connection.

    I believe I have already reset SMC, but done it again, with no luck.
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    Did you check out the troubleshooting link at the bottom of the CHARGING section of the FAQ?
     
  5. Gaogier thread starter macrumors regular

    Joined:
    Aug 19, 2008
    #5
    Yeah, the only thing it could be is its dirty, from what I have read anyway.
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    Have you thought about cleaning it, to see if that works?
     
  7. Gaogier thread starter macrumors regular

    Joined:
    Aug 19, 2008
    #7
    Just scrubbed with a toothbrush, no change.

    Could it be the charger not actually charging or is defo the mac?

    I can take it to a computer store and try out replacement chargers maybe?

    Are the chargers included in applecare?
     
  8. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #8
    Your warranty and AppleCare only cover defective items, not damaged or dirty. There are three primary components to the charging system: the battery, the charger and the logic board. Your battery appears to be fine. If you test with another charger and have the same problem, that leaves the logic board. If you take it to the Apple store, they can tell you for certain.
     
  9. eljanitor macrumors 6502

    eljanitor

    Joined:
    Feb 10, 2011
    #9
    Logic board is covered by Applecare too, if the machine still has coverage. They will replace the charger, the battery, whatever is not working as long as you didn't damage it and it's covered by Applecare.
     
  10. Gaogier thread starter macrumors regular

    Joined:
    Aug 19, 2008
    #10
    I believe I have my logic board changed over already by apple a month or 2 ago.
     
  11. Rizvi1 macrumors 6502a

    Joined:
    Mar 29, 2006
    Location:
    Laurel, MD (Baltimore, MD / Washington, DC area)
    #11
    I sort of had this issue where my computer battery had gotten real low and the computer shut off. I put the charger on and the computer would turn on but do nothing and the battery wouldn't charge.. iirc, I can't remember the details. I thought something was wrong with the computer but then I used my other AC adapter and it started working fine. Then the adapter that was giving me problems started working again.
     
  12. Gaogier thread starter macrumors regular

    Joined:
    Aug 19, 2008
    #12
    Went to an apple shop in PC world near me, they was happy for me to try their chargers.

    It worked, therefore my charger is on the way out.

    He looked at the charger and said that I am using the wrong charger and should use the one apple sent me when I got my laptop. I am using that charger, its a 60W not a 85W.

    The guy said, buy this charger (if you need to (which I do)) and as apple have sent me the wrong charger (they can tell by the serial numbers), they should give me a refund on the charger as its within apple care and there is no damage done by myself.

    Does anyone know how I go about doing this?

    Can I contact apple by email, so I can send them the receipts?
     
  13. smbm macrumors newbie

    Joined:
    Sep 18, 2011
    #13
    Edit: sorry this doesn't answer your question but it may help others reading this with similar problems.

    I had a problem with charging yesterday.

    Plugged my MBP in to charge and the green light came on, accidentally pulled it out and put it back in again and the green light wouldn't come on.

    Put my ear to the charger and heard that it was running but no charging was taking place.

    Read a couple of articles about resetting the SMC etc.

    Then had the good fortune to try switching the charger off at the mains and back on again and hey presto it's working again.

    Bizarre. I'm not worried unless it happens again though.
     

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