Battery problem.

Discussion in 'MacBook Pro' started by giganten, May 24, 2008.

  1. giganten macrumors 6502a

    Joined:
    Jan 23, 2006
    #1
    My MBP is 9 or 10 months old and now I got some problem with my battery.
    The battery dies and the computer shuts down after 10 to 15 minutes or something even if it says I have over 2 hours of battery left.

    What should I do or what can I do to fix this. Don't have applecare.
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    Take it back to Apple. You have a 1 year hardware warrantee even without Applecare
     
  3. drewsof07 macrumors 68000

    drewsof07

    Joined:
    Oct 30, 2006
    Location:
    Ohio
    #3
    Open System Profiler go to "Power" and look at your battery cycle count. Apple's policy is anything below 300 cycles not holding 80% of it's original capacity is replaceable. If it's only 9-10 months old, I'd say it's a faulty battery. You can take care of this by calling Applecare and explain the situation. Have your name, Serial #, cycle count, and max/min mAh ready. They should send you a replacement with return shipping label attached to send the faulty one back. Good luck!
    Oh, and they will ask for credit card info in case you don't return the defective one. It's just for security on their end.
     
  4. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #4
    Also it's time to invest in AppleCare.
     

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