Hey. I'm not really sure if this is the right section to put this but here goes. Basically I have a macbook which is a couple of years old but I'm having a few problems with it. The battery only lasts about 20 minutes if it's not plugged in, which is obviously very annoying. Also one of keys is broken and the click key (the big one at the bottom under the pad) doesn't work unless it's pressed hard in one place. I have applecare but I understand that batterys aren't covered by it. My dilemma really is that I'm away from home at the moment and I really need by laptop. I was planning to go to the Bristol Apple Store tomorrow to see if they can replace the battery but does anybody know if it's likely that they'll be able to replace the battery in store whilst I wait!?? Also can they replace keys in the keyboard or do they have to replace the whole keyboard and possibly send it off!?? Do you then have to go and pick it up or can they send it to you if they have to send it off!?? I'm not sure if the keyboard is actually covered under Applecare but if it is do I need to bring the paperwork in with it!?? I understand that to get all this done I'll need to make an appointment at the Genius Bar. Is this actually the case?!! Oh and one more thing. I've got a very small scratch on the screen. Does anybody know if Applecare covers this and if its possible to have the screen replaced in store!?? Thanks a million in advance for all your help! I really really really appreciate it! Oh and sorry about all the questions!