That might seem like a weird question, but let me explain. If I send it in, within a week or two it will be sent back, yes? And how exactly do they replace it? I know that the reason why I have to send it in is because the battery is because it is built in. Weird question, I know, but I guess I'm kind of paranoid about something going wrong with the laptop in the process. I suppose I would know if and when I get it back and it still has the same scratches and dents.