iPhone 6(S)/Plus battery replacement if you already replaced it with a non original battery?

[enigma2k]

Hello,

I already replaced my iPhone 6 battery with a non original battery 1 year ago. My phone, however, is still slow showing 600-800 Mhz instead of 1400 Mhz.

Does Apple still replace the battery if the battery inside is not an original one?

 

[akash.nu]

Don’t think they will. You’ve already breached warranty conditions by using a different battery.

 

[maka344]

It is worth a try, the warranty for 6/6s's are long over.

 

[enigma2k]

I had to replace it myself. My phone was shutting down itself while I was still in the 1 year warranty phase. My battery was faulty from the beginning. When I sent the iPhone in they sent it back telling me the battery is fine. Once I replaced it myself, I no longer had the problem with the iPhone suddenly shutting off. I was so very pissed off in regards to Apples ignorance and arrogance.

 

[akash.nu]

It is worth a try, the warranty for 6/6s's are long over.

Although your statement is true but no manufacturer will ever touch a device that had been modified with non OEM parts.

 

[cappo3]

That is the reason why I kept the original battery that came with the phone... I replaced it twice already, with what look like to be original batteries (but probably are not). I will reinstall the original one and try to get it replaced at Apple as soon as the 29$ policy kicks in in my country.
I hope they will comply, even if I am not experiencing any throttling (since my 6 is still on 10.2)!

 

[boltjames]

When the dust settles from this phony 'scandal' history will show that the people with so-called 'throttling' issues are the ones who abuse their old iPhones and have sketchy replacement batteries found at the kiosks at the local mall.

 

[Act3]

Although your statement is true but no manufacturer will ever touch a device that had been modified with non OEM parts.

Maybe true, however since batteries are consumables parts, does Apple make it clear that you can only use their batteries?

Imagine the uproar if a car dealer wouldn’t service your vehicle or honor warranty if you didn’t use OEM oil filter.

 

[akash.nu]

Maybe true, however since batteries are consumables parts, does Apple make it clear that you can only use their batteries?

Imagine the uproar if a car dealer wouldn’t service your vehicle or honor warranty if you didn’t use OEM oil filter.

That analogy doesn’t work always. Different industries have different requirements and different rules. But it’s very clear in the terms and conditions that non OEM parts will mean they don’t touch the device anymore. In fact no computer manufacturer does that.

This also is prevalent in modern cars that have a lot of the systems controlled by computers. If you fiddle around with those specific bits then the official repair centres will not deal with it.

 

[Strelok]

Remember the iPhone 5 power button breaking all the time? I got it replaced once by Apple, but the second time it was out of warranty. So I did it myself, swapped out the entire back actually too. A few months later Apple opened up free replacements for iPhone 5’s with the issue. My point is that if you can wait to repair the phone and let Apple do it, I would. Otherwise just go through a third party, knowing any warranty is gone.

 

[Act3]

That analogy doesn’t work always. Different industries have different requirements and different rules. But it’s very clear in the terms and conditions that non OEM parts will mean they don’t touch the device anymore. In fact no computer manufacturer does that.

This also is prevalent in modern cars that have a lot of the systems controlled by computers. If you fiddle around with those specific bits then the official repair centres will not deal with it.

I’m talking about the consumable parts, not fiddling around with design.

 

[maka344]

Although your statement is true but no manufacturer will ever touch a device that had been modified with non OEM parts.

They might change that stance given this situation though.

Also, if you buy a car, service it or change a part, the manufacturer will often touch it again for a price but you’ll lose the warranty depending.

 

[ftaok]

When the dust settles from this phony 'scandal' history will show that the people with so-called 'throttling' issues are the ones who abuse their old iPhones and have sketchy replacement batteries found at the kiosks at the local mall.

That's a ridiculous statement. How does one "abuse" an iPhone? Is using it considered abuse?

I just swapped out my iPhone6 battery and the difference was extremely noticeable. My battery was about 14 months old (the original was replaced by Apple at the 2 year mark) and was down to around 60% health. I don't consider anything I did with the phone as abuse. And it certainly wasn't a sketchy kiosk battery.

 

[BugeyeSTI]

Maybe true, however since batteries are consumables parts, does Apple make it clear that you can only use their batteries?

Imagine the uproar if a car dealer wouldn’t service your vehicle or honor warranty if you didn’t use OEM oil filter.

If the filter leaked and engine damage occurred, you bet they would...

 

[boltjames]

That's a ridiculous statement. How does one "abuse" an iPhone? Is using it considered abuse?

I just swapped out my iPhone6 battery and the difference was extremely noticeable. My battery was about 14 months old (the original was replaced by Apple at the 2 year mark) and was down to around 60% health. I don't consider anything I did with the phone as abuse. And it certainly wasn't a sketchy kiosk battery.

First off, the consumer electronics industry has a 5% defective rate. No matter the product, around 5% of those in the wild have bad circuitry, weak batteries, badly constructed ports, etc. Considering the amount of iPhone 6's that were sold, there are 11 MILLION defective iPhone's out there. Perhaps yours is one of them.

By "abuse", I mean something like my 16 year old son whose iPhone 6 is constantly running down to 2% battery before he charges it up to 30% only to wait until it's down to 2% and charges again about 3x a day. He plays ice hockey, so 3 hours a day the phone is in a 20 degree ice rink and 2 hours a day is in the opposite extreme on an 80 degree sweaty steamy bus back home. He drops the phone, he puts it into a hockey bag, puts it into a backpack, physically challenged as well. When not consumed with hockey, he uses it as a TV consuming 30GB of data monthly streaming shows and movies in his room every night. He games as well, must be 2 hours a day on average playing some intense online contest. Atop all of this are endless Snapchat and Instagram alerts turning his screen on/off/on/off all day.

To one's surprise, my hockey son's iPhone is buggy and slow. Meanwhile my other son's iPhone, bought the same day 2 years ago, is running smoothly and effortlessly as he treats it like the sophisticated computer it is. So, yes, "abuse" happens.

 

[ftaok]

First off, the consumer electronics industry has a 5% defective rate. No matter the product, around 5% of those in the wild have bad circuitry, weak batteries, badly constructed ports, etc. Considering the amount of iPhone 6's that were sold, there are 11 MILLION defective iPhone's out there. Perhaps yours is one of them.

By "abuse", I mean something like my 16 year old son whose iPhone 6 is constantly running down to 2% battery before he charges it up to 30% only to wait until it's down to 2% and charges again about 3x a day. He plays ice hockey, so 3 hours a day the phone is in a 20 degree ice rink and 2 hours a day is in the opposite extreme on an 80 degree sweaty steamy bus back home. He drops the phone, he puts it into a hockey bag, puts it into a backpack, physically challenged as well. When not consumed with hockey, he uses it as a TV consuming 30GB of data monthly streaming shows and movies in his room every night. He games as well, must be 2 hours a day on average playing some intense online contest. Atop all of this are endless Snapchat and Instagram alerts turning his screen on/off/on/off all day.

To one's surprise, my hockey son's iPhone is buggy and slow. Meanwhile my other son's iPhone, bought the same day 2 years ago, is running smoothly and effortlessly as he treats it like the sophisticated computer it is. So, yes, "abuse" happens.

I would agree that your 16 yo son pushes his battery to the extreme. Even if it is abuse, Apple tells us tha Li-ion batteries don’t have memory, so you charge it when you need to. The extreme temperatures are within the operating spec. I guess the hockey bag could be a little humid, so you got a point there.

In any event, you son’s abusive treatment to the battery shouldn’t translate to a slow phone. It should translate to a phone that doesn’t last as long on a charge.

And as to whether I have a defective iPhone or not, I believe I didn’t. It worked fine until the day I updated to iOS11. As soon as I put a new battery in, it sped right up. It’s obviously been throttle due to the battery being worn down.

 

[bjb.butler]

...So, yes, "abuse" happens.

It sounds like he just uses his phone.

 

[mhdena]

Hello,

I already replaced my iPhone 6 battery with a non original battery 1 year ago. My phone, however, is still slow showing 600-800 Mhz instead of 1400 Mhz.

Does Apple still replace the battery if the battery inside is not an original one?

You tell them you knew performance was way off before apple came clean.

The replacement is based on the model.

 

[1rottenapple]

I had to replace it myself. My phone was shutting down itself while I was still in the 1 year warranty phase. My battery was faulty from the beginning. When I sent the iPhone in they sent it back telling me the battery is fine. Once I replaced it myself, I no longer had the problem with the iPhone suddenly shutting off. I was so very pissed off in regards to Apples ignorance and arrogance.

Try returning getting it replaced and let us know. Apple is receiving so much negative press and I bet they would replace it assuming nothing went wrong with your install. Let us know the outcome.

 

[magbarn]

I would agree that your 16 yo son pushes his battery to the extreme. Even if it is abuse, Apple tells us tha Li-ion batteries don’t have memory, so you charge it when you need to. The extreme temperatures are within the operating spec. I guess the hockey bag could be a little humid, so you got a point there.

In any event, you son’s abusive treatment to the battery shouldn’t translate to a slow phone. It should translate to a phone that doesn’t last as long on a charge.

And as to whether I have a defective iPhone or not, I believe I didn’t. It worked fine until the day I updated to iOS11. As soon as I put a new battery in, it sped right up. It’s obviously been throttle due to the battery being worn down.

Even Apple is telling you otherwise now: https://support.apple.com/en-us/HT201725
Between 0-20% and 80-100% are the hardest charge levels on lithium batteries and exposing them to temperature extremes while in those ranges will wear out a battery much more. The poster's 16 year old continually runs his iphone in the 'danger zone'
Most hybrid car manufacturers who use lithium batteries will do their best to keep the batteries between 20-80% charge to get the most cycles out of them.
Only nimh/nicd batteries tolerate being drained to 0% on a regular basis, and even those can go into reverse polarity if you keep trying to drain them at 0%