Battery won't charge

Discussion in 'MacBook Pro' started by Ja Di ksw, May 1, 2007.

  1. Ja Di ksw macrumors 65816

    Ja Di ksw

    Joined:
    Apr 9, 2003
    #1
    Hi all,
    I'm helping out a friend who got a MacBook Pro on my recommendation, and now it's not working :(. Her battery icon at the top of the screen has an x on it and says there's no battery in the computer, even though there is. The battery doesn't appear to be charging, because she said yesterday it had a full charge and now not all the dots light up when it is pressed. I did the battery update for her, but no change.

    Any ideas?

    Thanks.
     
  2. pianoman macrumors 68000

    pianoman

    Joined:
    May 31, 2006
    #2
    first, make sure the battery update was actually installed.

    if the battery update didn't fix it, call Apple to get a replacement.
     
  3. Ja Di ksw thread starter macrumors 65816

    Ja Di ksw

    Joined:
    Apr 9, 2003
    #3
    Replace what, the battery or the computer? I'm not sure which one is broken. The battery still gives a readout (on the actually battery itself, the little lights that glow) and seems ok. How do I know if the battery is faulty or if the computer is without a spare to test?
     

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