Hi all, I'm helping out a friend who got a MacBook Pro on my recommendation, and now it's not working . Her battery icon at the top of the screen has an x on it and says there's no battery in the computer, even though there is. The battery doesn't appear to be charging, because she said yesterday it had a full charge and now not all the dots light up when it is pressed. I did the battery update for her, but no change. Any ideas? Thanks.