Be careful ordering from BestBuy

chiefs1968

macrumors regular
Original poster
Feb 27, 2016
143
45
Last Friday I received notification that my SBSS 44mm from Bestbuy shipped with a Fedex tracking number...ofcourse like anyone else I was excited....BUT as I keep checking the status of my order it says that Item has been shipped as it turned out it NEVER left the Bestbuy warehouse even though it had a Fedex tracking number ...I suspect it was stolen by an employee at their central Florida location and Bestbuy can no longer locate item. They basically said they will refund me my money and then I will have to go online and order another...very classy of bestbuy.
 

M5RahuL

macrumors 68030
Aug 1, 2009
2,707
1,040
Colorado
Sorry to hear that, but Worst Buy is (imo) right there with Cumcast in terms of customer satisfaction!

I’d recommend trying the Apple store online around 7-8am. You might just get lucky and snag one for store pickup the same day!
 

ryanide

macrumors 6502
Jul 23, 2002
289
26
Last Friday I received notification that my SBSS 44mm from Bestbuy shipped with a Fedex tracking number...ofcourse like anyone else I was excited....BUT as I keep checking the status of my order it says that Item has been shipped as it turned out it NEVER left the Bestbuy warehouse even though it had a Fedex tracking number ...I suspect it was stolen by an employee at their central Florida location and Bestbuy can no longer locate item. They basically said they will refund me my money and then I will have to go online and order another...very classy of bestbuy.
Sorry to hear that, but I’ve had excellent luck with Best Buy. I ordered my 44mm Black Sports Band Series 4 on Saturday 9/22 and it was delivered today 9/25.
 

alent1234

macrumors 603
Jun 19, 2009
5,661
136
these days shipped means it has a tracking # but may not have been picked up by UPS/Fedex. Best Buy is linked to the shippers and prints their own labels, etc and sends the data to fedex and ups who then pick up and scan the packages
 

Johnny365

macrumors 6502a
Nov 30, 2015
746
332
Doesn't mean an employee stole the package. Shipping labels are created and marked as shipped, even if they haven't gone anywhere yet. I could sell an item on Ebay, create a shipping label and mark it as shipped, but until it gets handed to the carrier, there wouldn't be any movement, obviously.
 

jdsmitty10

macrumors regular
Sep 9, 2016
174
54
ordered mine on best buy.com and drove straight to the store and picked it up within 30 min of ordering with no issues. Got cash back on ebates too! shipping mishaps happen. I ordered a hoverboard for my daughter and same thing happened, got shipping confirm and the tracking didn't change or update for days. Finally contacted company and they shipped it after admitting it never left the warehouse.
 

DevinNj

macrumors 65816
Apr 27, 2016
1,336
1,027
New Jersey
I'll add my thoughts to this 6 month old thread, I recently ordered a series 4 from Best Buy for my wife's birthday at about 4pm. They said a two day delivery and I had it the next day. Can't complain about that. I've ordered from them online several times for both delivery and in store pick up and never had any issues.
 
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