Be Careful With Health App

wolfpackfan

macrumors 68000
Original poster
Jun 10, 2007
1,546
16
Cary, NC
I've been storing my blood glucose readings for the last three weeks in the Health app. My doctor has me bringing these readings into him every three months for monitoring. This morning went into the app and all my readings have vanished. Have no idea where they are or what happened. Thank goodness I have a backup in my meter and can go back in and re-enter them. Very disappointed in this app.
 

anarche

macrumors regular
Sep 11, 2014
109
13
The HealthKit app sucks so bad, it should be put out of its misery.

Try resetting the iPhone and you should get the data back, but always rely on the source for the data, not on HealthKit.
 

macduke

macrumors G4
Jun 27, 2007
10,922
14,608
Central U.S.
I wouldn't rely on something this new for such critical information. I'm not making excuses for Apple either. Unfortunately their software has been really buggy lately and I hope they get their act together.
 

Max(IT)

Suspended
Dec 8, 2009
8,551
1,661
Italy
It's the first iteration of their health app. I'll give them some time prior to consider it as a reliable software solution, especially for health critic data.
 

bradkrischel

macrumors 6502
Sep 2, 2010
297
150
USA
I've been storing my blood glucose readings for the last three weeks in the Health app. My doctor has me bringing these readings into him every three months for monitoring. This morning went into the app and all my readings have vanished. Have no idea where they are or what happened. Thank goodness I have a backup in my meter and can go back in and re-enter them. Very disappointed in this app.
Is there data still stored in "Show All Data" or is that completely empty too? maybe it's just not displaying the data. I had that issue before with steps, but a hard reset made the data show up again.
 

Carlanga

macrumors 604
Nov 5, 2009
7,014
1,300
I wouldn't rely on something this new for such critical information. I'm not making excuses for Apple either. Unfortunately their software has been really buggy lately and I hope they get their act together.
It's the first iteration of their health app. I'll give them some time prior to consider it as a reliable software solution, especially for health critic data.
But that is the thing, this is a medical app. It should work from the first iteration to the consumers. If there is a new xray machine you want it to work right from the first time which is why medical things take a long time to be tested and approved. IF apple wants to get in on this market they have to get things right if the general public has access to the app. The average consumer will start using it from the first iteration.

As an MD I find the current state and issues w the health app ridiculous and should have been branded as a beta software so that the consumer knows and is willing to take the risks w it instead of a completed app.
 

wolfpackfan

macrumors 68000
Original poster
Jun 10, 2007
1,546
16
Cary, NC
What app are you using to get your gluclose data into the Health app?
I am entering it directly into Health app.

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Is there data still stored in "Show All Data" or is that completely empty too? maybe it's just not displaying the data. I had that issue before with steps, but a hard reset made the data show up again.
When I pull up Show All Data, I just get a little spinner and nothing ever shows. I haven't done a hard reset yet. That will probably fix it. I'm just not going to depend on the app. I had been using a Numbers spreadsheet and will just go back to it.
 

8CoreWhore

macrumors 68020
Jan 17, 2008
2,278
398
Big D
I've been storing my blood glucose readings for the last three weeks in the Health app. My doctor has me bringing these readings into him every three months for monitoring. This morning went into the app and all my readings have vanished. Have no idea where they are or what happened. Thank goodness I have a backup in my meter and can go back in and re-enter them. Very disappointed in this app.
Dude, maybe you're dead!

I might use the app if the type wasn't so damn tiny!

For hundreds of years, publishing has figured out what size type to use. Now, we get the iPhone and all that is thrown out the window... type small like on the back of a pill bottle. Retarded.
 

iwayne

macrumors 6502
Oct 12, 2011
301
76
Santa Clara, California
The health app is insanely buggy as well as its interactions with other apps. Apple really needs to stop the nonsense and tighten up their software. The saying "it just works" no longer applies
 

PN4

macrumors regular
Feb 24, 2011
118
60
CHS
I've said it in another thread.. Imagine if Apple Pay has the same number of bugs and issues that Health has had.

I have no idea why Apple thought Health was ready for prime time. It can't even do the most basic task of keeping and showing user entered data.
 

aliensporebomb

macrumors 68000
Jun 19, 2005
1,844
223
Minneapolis, MN, USA, Urth
Not only that

I've only used it for two days but it seems to "forget" the data from the previous day. All the steps I walked, all the floors I ascended.

It's also baffling - the whole tracking your sleep portion is pretty lame.

You have to enter when you're in bed with a start time and end time and then sleeping begin and end time.
I am not confident it will retain this data.

In the dashboard I can select "week" or "month" or "year" and it just has the info from today not yesterday.

I think I'll keep using the "moves" app that I've been using for over a year and that remembers each day!
 

iolinux333

macrumors 68000
Feb 9, 2014
1,798
73
I've only used it for two days but it seems to "forget" the data from the previous day. All the steps I walked, all the floors I ascended.

It's also baffling - the whole tracking your sleep portion is pretty lame.

You have to enter when you're in bed with a start time and end time and then sleeping begin and end time.
I am not confident it will retain this data.

In the dashboard I can select "week" or "month" or "year" and it just has the info from today not yesterday.

I think I'll keep using the "moves" app that I've been using for over a year and that remembers each day!
Keeping data around in an app is something a high school kid can do. Maybe Apple should hire more high school kids. Oh yeah I forgot: Beats.
 

Pagandeva2000

macrumors member
May 3, 2013
40
0
I wouldn't rely on something this new for such critical information. I'm not making excuses for Apple either. Unfortunately their software has been really buggy lately and I hope they get their act together.

I'm feeling the same way. Give it time and document the stats in several areas for backup. Every new system is buggy for a few weeks.
 

JoeTomasone

macrumors 6502a
Aug 8, 2014
513
78
The health app is insanely buggy as well as its interactions with other apps. Apple really needs to stop the nonsense and tighten up their software. The saying "it just works" no longer applies
No, it still applies, but only in Cupertino. Elsewhere, your mileage may vary. :)
 

d.steve

macrumors 6502
Jan 6, 2012
320
113
I've been looked at the Health app every day for a few days just to take a look at it. Only steps/flights/Walk+Run.

Happened to look today and my dashboard was empty. Once I re-enabled the items, they showed up again with all of the past data.

Seems to be some bug caused the settings to be lost but not the data in my case.
 

ronline

macrumors newbie
Oct 23, 2006
23
0
I've been storing my blood glucose readings for the last three weeks in the Health app. My doctor has me bringing these readings into him every three months for monitoring. This morning went into the app and all my readings have vanished. Have no idea where they are or what happened. Thank goodness I have a backup in my meter and can go back in and re-enter them. Very disappointed in this app.
I know for me at least, the 8.0.2 update wiped all my data from the health app.
 

alazhaarp

macrumors member
Sep 17, 2014
46
29
Halle, Germany
I've been looked at the Health app every day for a few days just to take a look at it. Only steps/flights/Walk+Run.

Happened to look today and my dashboard was empty. Once I re-enabled the items, they showed up again with all of the past data.

Seems to be some bug caused the settings to be lost but not the data in my case.
I once disabled an app to write data (I forget if the stored data was wiped shortly after or not) But when i re-enabled the app to write data, the data isn't coming back :(
 
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