I ordered 2 x 27" iMacs with Core i5s (one for me and one for my wife). One has arrived, the other is still pending. I ordered both with OEM Windows-7 Home Premium and VMWare Fusion bundle.
The first came with 32-bit Win-7 on my 64-bit-supporting VMWare Fusion on a
64-bit iMac. Hard to believe anybody would do that, but it happened.
Before I ordered the OEM Win-7 bundle with VMWare Fusion I clicked to read the "More Info" on the bundle and it describes it as "takes full advantage 64-bit hardware and memory"; HOWEVER, the product identifier says "32-bit" so I called (pre-sales) and I was told that it was a typo that occurred when they created the bundle. However it was apparently not the case.
MacMall is correcting the problem and getting me the 64-bit version at no cost (with a return of the same-priced 32-bit media), but it took some doing and alot of explaining as they did not seem to understand. I heard everything from:
- Its a typo, you will get a 64-bit version (wrong)
- Windows 7 Home Premium does not come in 64-bit, you have to buy Professional or Ultimate (wrong again)
- The 32-bit version will still take full advantage of your 64-bit hardware (again wrong)
Eventually they agreed they made an error and they claim its because Parallels does not support 64-bit windows installations and they wanted their bundles to be consistent (not sure if that's true -- that could be wrong too).
I also got them to fix my pending order so that it now indicates a 64-bit windows-7 OEM installation in the item list so the installer tech does the right thing.
So if you have a pending order with an OEM WIndows 7 and VMWare Fusion you might want to give them a call and have them fix things before they ship. I was only able to fix things after the fact because I was on record as having previously asked to make sure it would be 64-bit and received a wrong answer followed by several others. If you call BEFORE they ship they should be able to help you since the 64-bit part number and 32-bit part number are both bundle priced at $105.99.
The first came with 32-bit Win-7 on my 64-bit-supporting VMWare Fusion on a
64-bit iMac. Hard to believe anybody would do that, but it happened.
Before I ordered the OEM Win-7 bundle with VMWare Fusion I clicked to read the "More Info" on the bundle and it describes it as "takes full advantage 64-bit hardware and memory"; HOWEVER, the product identifier says "32-bit" so I called (pre-sales) and I was told that it was a typo that occurred when they created the bundle. However it was apparently not the case.
MacMall is correcting the problem and getting me the 64-bit version at no cost (with a return of the same-priced 32-bit media), but it took some doing and alot of explaining as they did not seem to understand. I heard everything from:
- Its a typo, you will get a 64-bit version (wrong)
- Windows 7 Home Premium does not come in 64-bit, you have to buy Professional or Ultimate (wrong again)
- The 32-bit version will still take full advantage of your 64-bit hardware (again wrong)
Eventually they agreed they made an error and they claim its because Parallels does not support 64-bit windows installations and they wanted their bundles to be consistent (not sure if that's true -- that could be wrong too).
I also got them to fix my pending order so that it now indicates a 64-bit windows-7 OEM installation in the item list so the installer tech does the right thing.
So if you have a pending order with an OEM WIndows 7 and VMWare Fusion you might want to give them a call and have them fix things before they ship. I was only able to fix things after the fact because I was on record as having previously asked to make sure it would be 64-bit and received a wrong answer followed by several others. If you call BEFORE they ship they should be able to help you since the 64-bit part number and 32-bit part number are both bundle priced at $105.99.
