Beats X Disconnect every time you charge them?

[BluAffiliate]

Hello,

Not sure if this is it's how it's supposed to work, but every time I charge my beat X, they disconnect from the bluetooth of my phone. Have to reconnect and pair every time, is this correct?

 

[Weaselboy]

I just tested with mine and sure enough, when you plug them in to charge it turns off the headphones. So apparently that is by design.

 

[BluAffiliate]

I just tested with mine and sure enough, when you plug them in to charge it turns off the headphones. So apparently that is by design.

Do the airpods also do this?

 

[Weaselboy]

Do the airpods also do this?

Dunno... I don't own a pair.

 

[Brookzy]

The BeatsX do turn off when connected to power, but they shouldn't unpair as you mention - they should stay paired ready for reconnection when they're next used.

 

[BluAffiliate]

The BeatsX do turn off when connected to power, but they shouldn't unpair as you mention - they should stay paired ready for reconnection when they're next used.

But do you have to hold down the pairing button every time?

 

[Brookzy]

But do you have to hold down the pairing button every time?

You don't need to hold it down, just press it like you would any other button and they should turn on and reconnect.

 

[BluAffiliate]

You don't need to hold it down, just press it like you would any other button and they should turn on and reconnect.

Yeah, on my Beats I have to hold it down every time, until the dialogue to reconnect pops up - are mine defective?

 

[Weaselboy]

Yeah, on my Beats I have to hold it down every time, until the dialogue to reconnect pops up - are mine defective?

I had not noticed that part of your original post. Mine just shuts off when I charge. But when I power them back on, they auto connect to the phone without me having to pair again. Sounds like something may be up with yours.

 

[jackwills]

had my pair for almost a month, now they are broken ..

 

[BluAffiliate]

I had not noticed that part of your original post. Mine just shuts off when I charge. But when I power them back on, they auto connect to the phone without me having to pair again. Sounds like something may be up with yours.

Damn - will Apple store service them?

 

[Gav2k]

Do the airpods also do this?

If you charge both then obviously. Lol

But you can charge the case and use them.

 

[Weaselboy]

Damn - will Apple store service them?

https://www.beatsbydre.com/support/service-warranty

From what I am seeing here, it does look like Apple handles repairs.

 

[Brookzy]

Damn - will Apple store service them?

You can just book an appointment at a Genius Bar and Apple will most likely replace them on the spot.