Beats X Disconnect every time you charge them?

Discussion in 'Mac Accessories' started by BluAffiliate, May 23, 2017.

  1. BluAffiliate macrumors regular

    Joined:
    Feb 16, 2010
    #1
    Hello,

    Not sure if this is it's how it's supposed to work, but every time I charge my beat X, they disconnect from the bluetooth of my phone. Have to reconnect and pair every time, is this correct?
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    I just tested with mine and sure enough, when you plug them in to charge it turns off the headphones. So apparently that is by design.
     
  3. BluAffiliate thread starter macrumors regular

    Joined:
    Feb 16, 2010
    #3
    Do the airpods also do this?
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

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    Jan 23, 2005
    Location:
    California
    #4
    Dunno... I don't own a pair.
     
  5. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #5
    The BeatsX do turn off when connected to power, but they shouldn't unpair as you mention - they should stay paired ready for reconnection when they're next used.
     
  6. BluAffiliate thread starter macrumors regular

    Joined:
    Feb 16, 2010
    #6
    But do you have to hold down the pairing button every time?
     
  7. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #7
    You don't need to hold it down, just press it like you would any other button and they should turn on and reconnect.
     
  8. BluAffiliate thread starter macrumors regular

    Joined:
    Feb 16, 2010
    #8
    Yeah, on my Beats I have to hold it down every time, until the dialogue to reconnect pops up - are mine defective?
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    I had not noticed that part of your original post. Mine just shuts off when I charge. But when I power them back on, they auto connect to the phone without me having to pair again. Sounds like something may be up with yours.
     
  10. jackwills macrumors regular

    jackwills

    Joined:
    Nov 13, 2012
    Location:
    New York, NY
    #10
    had my pair for almost a month, now they are broken ..
     
  11. BluAffiliate thread starter macrumors regular

    Joined:
    Feb 16, 2010
    #11
    Damn - will Apple store service them?
     
  12. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #12
    If you charge both then obviously. Lol

    But you can charge the case and use them.
     
  13. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #13
  14. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #14
    You can just book an appointment at a Genius Bar and Apple will most likely replace them on the spot.
     

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