Beats X Ear Phones - Refund Possible ?

Discussion in 'iPhone Accessories' started by Bill Fitz, Apr 1, 2017.

  1. Bill Fitz macrumors newbie

    Apr 10, 2015
    I bought the Beats X Ear Phones at my local Apple retail store this morning. I brought them home and tested them out but have found the sound quality to be very disappointing.

    I even tried the three optional ear buds included in the package to see if the sound quality could get any better but it was still pretty awful.

    Could I bring the ear phones back to the Apple retail store to get a full refund? I feel like I wasted $150.00.

    Thanks a lot.
  2. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    Yes, you can. You're not happy with the product and you're within 14 day return period.
  3. red41 macrumors regular

    Aug 11, 2006
    I'm returning mine as well. I was surprised how little range the earbuds have after reading other reviews. I don't have much to compare them to in terms of earbuds other than Apple's regular earbuds but I didn't think the sound was noticeably better. The only other earphones I've bought were the Bose over the ear QC15's. I think my expectations were too high.

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