Recently got a new macbook and I don't know very much about computers let alone a completely new interface, so if you could do your best to explain some troubleshooting methods in accessible language, that'd be great. I have two problems. 1. MSN does not sign in. I installed it with Microsoft Office for Mac but it takes about five minutes of trying to connect before coming up with a message saying 'the service is unavailable or you may not be connected to the internet'. I've installed Adium, but that seems unable to connect either (either way, it has no contacts to display and says 'connecting' without ever doing so). 2. The computer works fine for most internet browsing, but it is not able to access a few select websites. Myspace, meebo and hotmail seem to be eternally loading and never get there, when most other sites load up in seconds. Both of these problems have occurred since day one (although myspace has loaded about two times), I hope someone can help with either of them. Thanks in advance.