Beginning iMac user stumped by Safari redirect problem

Discussion in 'iMac' started by alphaskye, Jun 20, 2013.

  1. alphaskye macrumors newbie

    Joined:
    Jun 20, 2013
    #1
    Hey all. I'm an iMac beginner, under a year of owning one. I'm experiencing my first issues with a site redirect and I've been unable to troubleshoot it so far. I was decent on solving things like this on PCs, but I'm stumped now.

    The dealio: when I try to open Facebook, both my Safari and Firefox redirects me to a broken framed Facebook.com. Safari won't allow me to open Gmail.com, but Firefox will. I've changed my DNS servers to OpenDNS and that didn't work. Then I tried the Google servers and no change. I've run a few diagnostics for redirect trojans and nothing has popped up.

    Other computers in the house are fine and open the pages normally. Any advice would be greatly appreciated.

    Screenshot of broken Facebook from Safari: http://i41.tinypic.com/rrv5s7.jpg
    Screenshot of Gmail from Safari: http://i40.tinypic.com/30aetqf.jpg
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Have you cleared your browser cache and cookies?
     
  3. alphaskye thread starter macrumors newbie

    Joined:
    Jun 20, 2013
    #3
    Yep, I've done that a few times and have also reset Safari.
     
  4. Nuke61 macrumors 6502

    Joined:
    Jan 18, 2013
    Location:
    Columbia, SC
    #4
    Change your cookie preferences to accept all, delete cookies, close Safari and re-open. This has worked for me in the past, don't know if it will help you.
     

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