I purchased the Belkin Grip Vue for iPhone 4 in July from Best Buy. When I saw the flash issue (white "clouds" in pictures from the flash reflecting off of the case) I wrote to Belkin asking for options to get this taken care of. They wrote back and said they were aware of it and would have revised cases available in two weeks. Well two weeks came and went ( I called, they didn't have new ones yet). Then another. Finally last week I got someone on the phone who sad he didn't have official confirmation that the new ones correct the issue, but they had a bunch in stock and he would send me a new one. I had to supply a credit card to guarantee the return of the defective one. Then he tells me I have to pay for return shipping. Not happy about that. I'm not returning because I changed my mind, I'm returning because the product has a design defect.
Fast forward to today. The case arrives. I pop it on the phone (first noticing how yellow my original case has turned since July- terrible). Well the holes around the camera/flash and the headphone/microphone are bigger, so I assume that might help. I'll never bother to test, though, as the sides of the case are totally deformed. The case bubbles out in two or three areas on each side and won't conform to the phone. This would be a great way to get dust and debris inside the case to rub against the bare phone. This is really awful. You would think they could get this right by now. I'm off to call Belkin again. Wish me luck.
Pic for comparison. The bottom one is the new one.
Fast forward to today. The case arrives. I pop it on the phone (first noticing how yellow my original case has turned since July- terrible). Well the holes around the camera/flash and the headphone/microphone are bigger, so I assume that might help. I'll never bother to test, though, as the sides of the case are totally deformed. The case bubbles out in two or three areas on each side and won't conform to the phone. This would be a great way to get dust and debris inside the case to rub against the bare phone. This is really awful. You would think they could get this right by now. I'm off to call Belkin again. Wish me luck.
Pic for comparison. The bottom one is the new one.
