bend corner screen .. leading to a service battery error .

Discussion in 'MacBook Pro' started by longthizzz, Oct 21, 2014.

  1. longthizzz, Oct 21, 2014
    Last edited: Oct 21, 2014

    longthizzz macrumors regular

    Joined:
    Mar 1, 2011
    #1
    so the tsa ppl dropped my macbook pro ,
    Ididn’t know notice the bend corner on the screen , the bottom cover housing is a bit out of line , does anyone know if apple care would cover it ?
    The mbp still works , but it has a bent on the corner of the inner screen
    I am currently in vietnam for a business meeting , there isn’t a apple store in vietnam so i cannot call them and ask .
    I still have the apple care on it

    would apple care cover it , if not how much would it cost to fix this problem.

    update : now it is showing a service battery error .
    i don't know what is going on ... I am really worried


    will post pics of the damage once I get back
     

    Attached Files:

  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Applecare does not cover accidental damage, so since the battery issue is directly related to the drop, I'd say you're best bet is to pursue a claim against th TSA>
     
  3. longthizzz thread starter macrumors regular

    Joined:
    Mar 1, 2011
    #3

    it is the vietnam tsa .... they won't cover for anything . I already know it
    is there any way apple care would consider helping me out ? i heard worst macbook pro dropping situations and apple care covered for it
     
  4. longthizzz thread starter macrumors regular

    Joined:
    Mar 1, 2011
    #4

    the service battery error , fixed itself , now only problem is the bented corner
     
  5. kage207 macrumors 6502a

    Joined:
    Jul 23, 2008
    #5
    The battery fluctuates in its health. If you still have AppleCare and it falls below 80% they will replace it for you. Though you should read up on battery information under Apple Support.

    Now for the bent corner, I don't know. Maybe. If you have Apple Care (phone support) they do take international calls at 1-800-4MY-APPL. Depends on who you get. If they don't help you, you can always plea your case at a store when you get back home.
     
  6. longthizzz thread starter macrumors regular

    Joined:
    Mar 1, 2011
    #6

    Yes , I was planning on going to the apple store once I get back . If that fails , I read if you call the apple care number - you have a better chance of things going your way .


    * thats my plan so far

    ----------


    Yes , I was planning on going to the apple store once I get back . If that fails , I read if you call the apple care number - you have a better chance of things going your way .
    * thats my plan so far


    Ill update once things happen
    ]
     

Share This Page