I have this too..
Kinda felt like dealing with it (even though the previous one I had was fine) because it's not worth it to go through the trouble.
I had a Unibody that the battery cover came up about 1mm, I took it back to apple, they gave me a brand new one, said sorry and gave me 20% off my next purchase.
Just call Apple Care and they will send you a new cover in the mail, just like that. I did and it solved my problem.
It can't possibly be that easy?
Do I have to return the current one?
Nope. At least I didn't have to. If they ask for it back, it will be AFTER you get the new one, but I highly doubt it!!
Just be nice but firm and make sure they know you're talking about the battery COVER for a Unibody Macbook. Good luck! It should be hassle free!
Nice but firm is usually key for dealing with Apple phone ppl
They are great to deal with. I haven't had ANY problems so far with their customer service.
i have had to send back my 3g and i have become quite fond of the service given by apple
same thing with mine. i guess it was really the only thing wrong with my refurb i received 2 weeks ago, and since i was just happy it wasn't really loose like others have received it didn't bother me too much. now, however, its kinda getting to me since i hear the cover shifting every time i place the macbook on a desk.
it's fine in the middle, but seems warped or bent about a millimeter on both ends. i think i'll call them today and hope they'll send me a new one as well.
[EDIT] just spent 45 minutes (!!!) on the phone with apple, 3 service reps, and it's a no-go. they "can not" send me a replacement because apparently this is a "potentially serious" issue and it needs to be checked out in person by an apple tech... pfff... i even gave them the address of this thread so they could see the images and previous testimonials and the answer was still no. it's a billable part: $40! so to those of you who were lucky enough to be sent a replacement part with no questions asked, i salut you.![]()
I guess it depends on the rep you get.
After reading that VSMacOne was able to get a replacement, I think I'm going to try and get one as well.
I'll let you guys know how it turns out.
Just called them today and they said one would shipped out straight away and to expect it tomorrow!?!?!!
[EDIT] just spent 45 minutes (!!!) on the phone with apple, 3 service reps, and it's a no-go. they "can not" send me a replacement because apparently this is a "potentially serious" issue and it needs to be checked out in person by an apple tech... pfff... i even gave them the address of this thread so they could see the images and previous testimonials and the answer was still no. it's a billable part: $40! so to those of you who were lucky enough to be sent a replacement part with no questions asked, i salut you.![]()